-
March 2023 by Kathleen Ortuno
Rene is always very helpful. I needed something notarized and he took the time to sit down with me and notarize my document. I have been with Chase for about 17 years and Rene is the best of the best. Love this location. Lupita is also very nice and helpful and has helped me before. Thank you Rene and Lupe.
-
March 2023 by Kathy O.
Rene is always very helpful. I needed something notarized and he took the time to sit down with me and notarize my document. I have been with Chase for about 17 years and Rene is the best of the best. Love this location. Lupita is also very nice and helpful and has helped me before. Thank you Rene and Lupe.
-
March 2023 by alyssa keller
Worst bank ever . Customer service is just terrible. Anytime I call workers are beyond rude and don’t try their best definitely switching accounts
-
December 2022 by Andy Toledo
Decent customer service but don't recommend this branch due to it's credibility. I'm giving 3 stars because the customer service people from here says one thing, and the customer service people from over the phone says completely the opposite.
-
October 2022 by Lorenzo Lopez
1. Understaffed!!!!!!2. Horrible CUSTOMER SERVICE.3. Imposible to make any transaction.4. No one answers the phone.This has ben my branch since I was 14 years old I’m 24 now it used to be a great bank when they had competent people on the job. Maybe that’s why most of the people have left cause they have hired the most unprofessional people they found out there. And since you all do not appreciate my business I can tell you I less appreciate theirs.1 less customer.
-
August 2022 by Ihosvany Andrade
Great customer service!
-
July 2022 by Miguelangel Perez
Was coming here to get $2 bills and the teller said we had to wait for the other teller for the $2 bills. Came in 5 minutes later and happily helped us and they actually had a good amount of them. One of the very few banks in the Homestead area that actually care about their customers. Excellent service. I would recommend this bank 100%
-
June 2022 by Miguelangel P.
Went here trying to get $2 bills and they had a good amount, the teller was super helpful and we happily waited 10 minutes for the other lady to come and give us the $2 bills. Excellent staff and service at this bank.
-
May 2022 by Nicole
Awesome service with Rene! He was very professional and efficient. Thank you for the great service
-
April 2022 by Pablo Escobar
Employees are nice. I just find it ironic I would go on a weekly basis to cash my check and I would be hounded to open an account. I go today to finally open an account and they don’t have any availability till next week. I was actually told to go home and just open the account online.
-
April 2021 by Michael Castillo
Service is terrible, can never get anything done over the phone they treat you like a suspect Instead of a customer
-
March 2016 by Dina Mejia
Wouldn't let me open an account because I didn't have a "green card" Really?! 😡
-
January 2013 by Karla Martinez-Seminario
Snif....