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February 2024 by frank ramos
I walked in tonight at 945:pm or 9:50pm and the cashier was very rude and negative, didn’t say hello welcome or any sort of greeting and looked at me and said just so you know we not doing cash only credit card or debit. I went and said is fine nobody really carries cash anyways “ just small talk . She then got upset saying that I got in my feelings and stating that I was being sarcastic. I am a paying customer trying to get service. This staff member does not present herself with the proper customer service skills and has no positive attitude towards guest. If this is who you guys hire to work there I could only imagine what upper management is like. I asked for her name she didn’t want to provided all I know it was a black female maybe in her 28 to 40 years of age another staff that was mopping states that’s between y’all I’m not getting in that . If it was me both of them would be seeking employment somewhere else . I will be calling corporate in the morning As well as the better business bureau
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January 2024 by Lazaro Rodriguez
In this place they treat the customers very badly and there is a man who works the night shift who should be replaced because he is arrogant and always in a bad mood, it seems like he is on drugs, people like that are not professionals when working with the public.
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January 2024 by Natalie Breyer
Cleanest Circle K I've ever been in and well stocked. Both ladies working were super friendly and welcoming.
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January 2024 by Katherine Zamora
I never go here, I went this morning like at 4am and the lady was very rude its not my problem you don’t want to work sis
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November 2023 by Phil Maldonado
They act fancy when they're not.
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September 2023 by PhantomChulo
I’ve been coming here for about 2 years and the customer service has always been good, but as of recently the service is bad, no food is out, bathrooms are filthy.
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July 2023 by Cristobal Briones
Great staff always stocked for everything I need
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June 2023 by kshung peng
Circle K has rewards if you sign up for their app that can give you $0.25 off a gallon up to five times up to five free drinks Polar Pops and when you buy any Polar Pop you can receive bags of chips gummy bears etc for a dollar you do not need to be signed up for their Sip and save Rewards however the lady in front of me allowed the individual which was of Latino descent to use his rewards to get that discount and when I tried to use my phone number she tries to add the Sip and Save which is not a requirement to sign up for the Circle K rewards to prevent me from using my discount trying to make me pay more money which is a scam or a theft so I then proceeded to collect the button on the keypad which says alternate ID typing in my phone number
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June 2023 by Ulises Frías
Very bad experience with the lady, she was rude and unprofessional
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January 2023 by juan navedo
Very nasty costumer service by the two young ladies today Sunday from the cashier, I’m always come here for more than 10 years and this is going to be my last time, also bathrooms are very dirty and nasty and floors of the store. Very nasty service not trying to help costumer….also half of the pomp to get gasoline aren’t working with a yellow bag… everyone is moving to 7eleven, to add the other day I was on the line to pay and a homeless guy that always be there asking for money took a bunch of beers without pay out of the door…and one of the ladies I told her that the guy walked out with beers said is nothing that she can…. She did walk to the door and looked outside but not even called police or nothing just keep working….
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January 2023 by Juan N.
Very nasty costumer service today by the two young ladies working Today Sunday, I'm be loyal costumer for more than 10 years at this location but today those two employees treated me bad in front of others employees you can see camaras approximately 6:30 issue was that I wanted to play some cash 3 numbers that others employees always do it for me for years on a bad way told me NO THAT THEY DON'T DO THAT THERE... when employees there do it for clients all the time, bathrooms very nasty dirty, four pomps not working I spent almost 15minutes waiting in line to put gas because only 4 pumps were working, also a bunch off homeless asking for money there .....I really like the place but with this bad costumer service today I'm going to do what everyone was doing Today because the pomps wasn't working 7eleven!!!
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October 2019 by Nakia Williams
If I could give this place zero stars I would. There is usually a problem here. This last incident is what tops it off. I went to this gas station to fill up on a Sunday night before the work week. I pay with my credit card as usual. The pump does not work. Mind you. There are no signs that it does not work. The cashier made the transaction with no problem. Once I start to pump and realize it did not work. I go inside to let both cashiers know. My card was already charged. They tell me its nothing they can do. So I was charged for gas that I did not receive. They tell me to wait 3 to 5 business days. Mean while I am stuck with no gas. I'm going on day 3. still no gas and no refund. I have been visiting this establishment for years. There has always been issues. If it's not incorrect pricing. Its issues with the pumps. The manager was called on this occasion and other occasions. Which let me mind you. The manager is never there. The manager always has to be called on the phone. Maybe it is not the manager they are calling because I never see results to the numerous issues that take place at this gas station. Unless you want to feel like you're always rolling the dice just to pump gas STAY FAR FAR AWAY FROM HERE. P.S I by reading the reviews. Looks as if these are favors being done for this place.
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May 2019 by Nelson Munoz
Great customer service
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March 2019 by Margo M.
Would be awesome if you had attendants that didn't hang up on customers when calling with an inquiry-- let alone if they spoke English!
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February 2018 by Nick J.
This place has horrible customer service from the Market Manager Joe Zayas. The only employee who was friendly and who wanted to help me was a young man named Mauricio. The store at the time was dirty and the soda area was disgusting. They stereotype because of my sexuality and my career choice and are just rude. If I were you, drive an extra 30 seconds West on 288 & go to the 7-11.