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June 2023 by Marilyn Reyes
I love my credit union. The people are always nice and very helpful.
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April 2023 by Mother Loves Daughters
TREATED ME LIKE I WAS TRYING TO SCAM them with a check written out to me by one of their members. I provide all the ID information rewired and they called the member who verified that they wrote me a 1k check. They then stated that the member couldn't remember the check number and the member date looked like it was altered even after speaking directly to the member. I even advised them that the same member wrote a check out to me last month for 2k but the ASSISTANT MANAGER did not car. She just continued making excuses as to why they couldn't cash a valid check. I truly believe they were racially profiling . I will never return to this location.
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July 2022 by Cinda Rella
Miguel is Awesome! Great customer service and very informative ?
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July 2022 by Luletta Myers
Mr.Martinez has been an amazing help to me from the day I met him . I have been always well taken care by him and will always wait to see him as he always has solutions to all my questions and concerns . I want to express my gratitude to him and hope he grows in this company. Thank you for having him here .
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June 2022 by Kiptas
Thank you very much to Miguel Martinez. His professionalism is beyond outstanding. He knows what he is doing and goes above and beyond to help anyone out. I fully recommend him to anyone .
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June 2022 by Andrea Lisette
Trilser Flores-Moss gives amazing customer service. I travel from cutler bay to the homestead branch because of the excellent service im always provided.
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November 2021 by mrofabian
Mr. Miquel Martinez excellent customer service. I would like to add of the incredible professional above and beyond attitude. I can't express the muchappreciated attention he gave and helped my wife and I incredibly Thank You so very much!
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August 2021 by SHAY MCGHEE
Excellent service from Miguel Martinez . Very well knowledgeable of your products. Thank you
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July 2021 by Ivonne cortes (Butie)
I just want to say that when I first walked into the bank I was angry and frustrated. Miguel offered to assist me and took care of every need I had. Explained things in a manner that was totally understandable. He is very patient and friendly. He knows how to have a conversation and complete the task at hand. Thank you Miguel for being such a wonderful person. DCFCU should be happy to have you as a asset to there establishment.
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June 2021 by Daphne A Adames
Miguel Martinez explain to my daughter the importance of good credit. He is very knowledgeable about staring credit. He helped us by opening a secure credit account for my daughter. Next month, I will return to open a secure account for my self. Keep up the good work Miguel Martinez!
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June 2021 by Henry Hughes
I went into homestead branch with themind set of closing my account. Mrs. Dordor step in and changed my mind. The information I received from Mrs. dordor taught me more in 20 minutes then since i became a member 7 years ago. I would like to thank her for taking out the time with me for me to understand a lot of things i did not know. Keep up the great job.
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June 2021 by The Hernandez Family
Great five star customer service. Russian and all of the rest of employees give me a warm welcoming and help me with every question that I needed answered.
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June 2021 by Ronn Wooten
I want to give a big thank you to Mrs. Dordor for helping me with any problem i may have. No complaints, excellent services and knowledge.
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May 2021 by Roosevelt Reese
Good day,I’d just like to help make it known that Ms. S. Williamson is nothing short of amazing!! I’ve been a member of DCFCU for about 2 years now, and she’s been there for me every step of the way. She was never to busy to help as it related to a vehicle loan, personal loan or just something small like just answering a few questions from time to time. Beautiful woman inside and out. I can go on and on, but I’ll stop here. I’m appreciative, and continue to keep up the professional work ma’am.
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May 2021 by Hiney Dixon
My experience was great and awesome. Very nice staff. No complaints here.
