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March 2024 by Mikey R.
Avoid this place like the plague, I'd give it zero stars if it was an option. This location needs new management asap. The epitome of the snake mechanics stigma work there. Messing up my wife's car then saying nothing until I proved it and always scheme to demand you pay the highest. We always tell ourselves we'll never give a dime to this location again. Get new management and fix this location
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February 2024 by Holdrish Batista
THE BEST PLACE TO BRING YOUR CAR TO BE FIX.....VERY GOOD CUSTOMER SERVICE.... 5*****
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February 2024 by Silvia Quesada
I have a very bad experience in this shop because they are charging me for a job that they did not do, for putting a little bit of frion in the car $254.00, then I go back to the shop to check the brakes, the man tells me that they were the rear brakes and I had to pay them $540.00, I leave the next day, I take my car to another workshop, it turns out it was the front brakes only for $170.00 because I am a woman and have no idea about the car, they abuse it, I hope it serves as an example for you.
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February 2024 by Carlos D
VERY PROFESSIONAL-AND HELPFUL
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November 2023 by Bryant Soto
I brought in my 2015 Toyota Corolla S for tire and brake installation, rotation and alignment. When I came back they told me they weren’t able to align the car because supposedly the camber needed replacement. I took the car to my brother (he’s a mechanic) in law and he said it was fine.The car never had a leak issue. It started leaking the same day of service. I took it to toyota and they found that the CV shaft was damaged. A $1,800 costs.Not only can’t they do what they’re supposed to do. They made it worse.
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November 2023 by Grant Kees
It’s faster to walk where you need to go than work on a car here
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September 2023 by Ryan Reese
Miguel and Ho helped me take care of a warranty issue with one of my tires. They worked through all of the paperwork and calls with Goodyear to get me a new tire and save me money.
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May 2023 by Adrien Hernandez
The first time I brought my company vehicle there they couldn’t find the spare tire the second time they were working on the wrong vehicle was there most of the day, and never got worked on
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May 2023 by Floyd Brown
Outstanding customer service, the front desk Rep. Julio was exceptional!!!! Best service I had in a long time, truly an asset to the company he represents. Definitely coming again for future business.
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April 2023 by Jo Robinson
This place does not honor appointments. I needed to get my car fixed, so I was proactive and made an appointment over a week from my appointment time. I came in on time to my appointment and was told that my car was second in line to be seen. I took a day off of work to do this. I waited all day and then I noticed after I googled their closing hours that no one called me yet. I decided to call them after them putting me on hold and acting like I dropped my car off at the wrong location. They located my car and guess what it was still sitting in the same parking lot space no one looked at my car for over eight hours. From 9 AM that was my appointment time 9 AM all the way till 5 PM my car sat there while people who walked in off the street was able to get their car seen first. This place does an honor appointment, and I would never come back very disappointed!!!!
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February 2023 by Joan Hadley
Great service. Fast and professional. Thanks to Miguel Perez for going above and beyond!
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January 2023 by Jay Napo
Good experience here. They were honest, and told me one of the services I requested was unnecessary. Also were honest about my appointment being accidentally double booked and told me it may take longer than expected.Would recommend.
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January 2023 by Brian Kelsey
Called on 1/21/23 at 8:30 am... guy on the phone was rude, short, and clearly didn't care. Tried asking two simple questions. Absolutely not. Hire better people.
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January 2023 by WK Thompson
As a tourist, I went by desperate for a tire repair on Saturday at 5:30. They close at 6:00. They refused to help ; said they were too busy. Went to Mas tire a few blocks from there and they fixed my tire in five minutes .
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December 2022 by Michelle
Horrible customer service!!! I spoke to Julio on the phone and I have never been treated so poorly over the phone. This “man” does not know how to speak to a lady, was extremely rude and refuse to help in any way. Julio is clearly a unhappy employee! This man also clicked on me and my husband when we called. SO RUDE.I am also very disappointed about how these workers suggested to my husband to call this week so they can order a broken part on my car and they never wrote down any notes! Instead, I would have to go down to homestead again, to just get my car looked at for a broken part they already know about so they can order it, have to wait again, and return again! Please make that make any sense! YOURE WASTING YOUR CUSTOMERS TIME AND YOUR OWN TIME. Work smarter not harder. Seriously fix your customer service, write down notes to avoid any confusion or problems, and get a new rep to pick up the phone.
