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May 2024 by Eric Ruiz
I came here to find a gift for my husband, he's always wanted a pear shaped diamond, and this place made that possible. I ended up purchasing a 1.76ct pear shape diamond pendant and the look on my husbands face made it all worth it. The customer service here is A1 best customer service at a high end jewelry store I've been to. I've been to several high end spots in NY but this place beats them all. I had the pleasure to work with Christina from the initial phone call to the actual piece being picked up was extremely smooth, she is very understanding and actually listens to what you want and gives you exactly that. The owner was also amazing, he threw in the golden bracket to that holds the diamond in place which was really kind of him. You all have to give this place a visit, they have stunning pieces!
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May 2024 by Jane Kaufman
This is a beautiful store, they have a great selection and a warm and friendly staff. I had them repair a family heirloom, they did a great job and I felt confident that my special piece was in good hands. I highly recommend IM Jewlers- trustworthy and good vibes here!
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May 2024 by carlos alberto
The best place to go shop for special gifts! Valeria is always very helpful and patient.
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May 2024 by Tamera Anderson-Hanna
I went in in to pick out a graduation ring for my daughter. She picked out one in a book but the owner said he could design one that would be better. He took a deposit and was supposed to review a design with us before proceeding. He made the ring, raised the price from the estimate and didn't put her name or date in the band. " You should have told me." This was fixed to some degree but would makes excuses fot not following his own policies. Needless to say we learned the hardway that the owner talks a good game but is not skilled and gets very defensive. The design failed and would fall apart. He made revisions over 2 years that now look like a cheap ring from a gumball machine. DO NOT HAVE HIM DESIGN ANYTHING FOR YOU. I believe his father the prior owner was probably skilled but the new owner is not. I have taken the ring to a reputable jeweler who is going to have to reset the ring do to the failed design but indicated the prior design was a fail for a couple of reasons. Mounting design and upon evaluating the cut of the gem it lifts and wouldn't be consistent with supporting such a design. They feel very bad for me and stated it wasn't quality work and a skilled jeweler should have been able to evaluate such. Israel became very defensive and will talk your ear off trying to distract from issues. I can't recommend him. He will never again get any business from me.
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May 2024 by Beatriz Alvarez
Very attentive and perfect work, thank you
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May 2024 by Sandra Jones
We always get top notch personal service at I&M Jewelers! Thank you to Israel and the whole team for your professionalism and dedication to what you do.
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May 2024 by gaby bossa
Thank you for your assistance, your service was spectacular, I loved the experience God bless
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April 2024 by MONICA MARIA PINEDA ARANGO
My favorite place ❤️
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April 2024 by Yunier González González
Very good service, they are very friendly
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April 2024 by James Lyon
I can't begin to describe the PERSONAL TOUCH that the owner adds to to the experience you get when doing business here....ABSOLUTELY ATTENTION TO DETAIL and emphasis on personal service....#jussayin
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April 2024 by Bernard Smith
Purchase a gift. It was very easy to find just what I needed. Thanks
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April 2024 by Laura Welliver
These people are the best. Nice and friendly. They repaired my diamond wedding ring. It needed the bale replaced. It was all yellow gold. After I left the shop I wondered why I hadnt asked to change it to white gold as the diamond will look better. Well, when I went to pick up it was so brilliant it would almost blind you, they had put the white gold bale on it. I am so excited and so very thankful. They earned a lifetime customer in us. They are honest and go the extra mile to help you in any way possible. We will be going there for all our jewelry needs. They do have an in house jeweler if you need one.
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March 2024 by Beth Bass
Great service. Everyone always goes above and beyond to be helpful. Friendly atmosphere. Beautiful selection. I bring all of my repairs here and have been buying jewelry here for years. I highly recommend!
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February 2024 by Victoria Springer
Israel was amazing and very helpful and really was accommodating to all mySuggestions. In the end he helped me pick the perfect anniversary gift!! Will continue to come back.
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February 2024 by Emilio Ramos
Great service and excellent customer service israel is the best the selection is great also great people
