-
November 2023 by Jennifer Potter
I drove to this location even though there is another one closer to me because the one by me is full of unfriendly and unhelpful people. I definitely do not regret making the drive! Sandro was very friendly and helpful. I actually went in for an oil change and left with a new car. I will definitely be back when the new car is due for service. Sandro introduced me to Jesse, who helped me buy my new vehicle and he was also extremely helpful and friendly! I wasn't there all day like I have experienced in the past, they were able to get me in the new vehicle and get me a good deal in only a few hours. If you know what you're looking for and ready for something new, I definitely recommend you talk to Jesse.
-
November 2023 by Diego Gonzalez
I had an excellent experience working with Jesse at Lorenzo Ford. From the moment I walked into the dealership, Jesse greeted me warmly and made me feel comfortable. He was extremely knowledgeable about the vehicles and took the time to understand my needs and preferences.Throughout the entire process, Jesse was patient and attentive, answering all of my questions and providing valuable insights. He never pressured me into making a decision and allowed me to take my time to make the right choice.His professionalism and customer-focused approach were truly impressive, and I felt like he genuinely cared about helping me find the perfect vehicle. Thanks to Jesse, I drove away with a car that I love and a sense of satisfaction in my purchase.I highly recommend Jesse and Lorenzo Ford to anyone looking for a friendly, knowledgeable, and trustworthy salesperson. It was a pleasure doing business with them.
-
October 2023 by Maria Elena Reyes
Rafael Fernández!!! I can honestly say that I have yet to have such an amazing experience dealing with a dealership. Until now!!!From the moment I walked into this dealership 7/2023, and dealt with him in the ordering process of our 2023 Ford Lightning, he’s been absolutely AMAZING! He was patient with us and our questions as this is our very first EV purchase.Today we drive off in our new vehicle and we’re very excited!Thank you Lorenzo Ford for having such an excellent sales rep. I definitely have his number saved and will come back for any future needs.
-
October 2023 by Jake Farnum
What an upgrade!! If you haven’t been here in the last year, check out the new and improved Lorenzo Ford.I prefer Service Advisor Davel Reveron for his honest service and recommendations, not to mention friendly attitude.The waiting room looks out upon the servicing bays via large windows. The bays appear well equipped, clean and organized.I took full advantage of their complimentary shuttle, AND they will drop off my truck at home when it’s finished.
-
October 2023 by Todd Paschal
Isadro was amazing!! Worked numbers like crazy and got me a great deal. He even stayed way beyond closing to make sure we were good. I highly recommend Lorenzo Ford, and ask for Isandro (Izzy), he will treat you right.
-
September 2023 by Rafael Juan T.
I purchased a used car from them. Right after signing the papers, the car power windows did not work. The salesman told me they would fix it there, but it was still under warranty, and I could fix it anywhere with no charge. They provided me the Carfax showing me the warranty. When I tool it for repair the next day, the warranty had been violated as the power window had been tampered with by the dealer. They refused to repay me for the cost. I decided to contact the general manager and left many messages. The GM is never there and no one returns calls. In my opinion, they are the most unprofessional and disreputable auto dealer I have ever dealt with. Stay away. I would give them negative starts if I could.
-
September 2023 by Geraldine Martinez
I want to thank the hard working employees at Lorenzo Ford Of Homestead for helping me with the smooth process of the service of replacing my transmission on my Ford Edge. Dealers can be a scary thing for woman especially when you have to deal with the service department. This was not the case at Lorenzo Ford.From the first day that I called Jannette from service scheduled for my vehicle to be picked up from my home the next day. She was informative and kind.Fernando from the loaner department made sure my vehicle was picked up on time, When Miguel arrived to pick up my vehicle he was thorough in explaining the loaner process and made sure all pictures of my vehicle was taken and recorded, My service advisor Harry went over and beyond and kept me informed about the warranty process and timeline of the repair. Thank you to Rene that helped throughout the process as well. I have been to several Ford Dealers and let me say that Lorenzo Ford has an amazing team that went above and beyond to make sure my car was done in a timely manner and always answered all my questions when I was in doubt. My car was repaired and is now running perfect, I am happy that I found this location and will be servicing my vehicle here from now on. I highly recommend.
-
September 2023 by Giselle Bisbal
What an Exceptional experience and service at Lorenzo Ford!!!This is my second Ford Expedition and I am in love! ❤️ Big shout out to Jessie Estrada for always making sure we feel like family. We Appreciate you! #LorenzoFordKeepUpTheGreatJob
-
September 2023 by Mario Martinez
We would like to thank Lorenzo Ford and especially Jesse our salesman for all the help they provided. We had ordered a 2024 mustang back in March and finally yesterday after months of waiting we were able to get it. From the beginning to end Jesse guided us trough the process in a transparent and quick manner. We will definitely get more cars from them, totally recommended!
-
September 2023 by Andre Louis
I recently purchased a new Ford Bronco from Lorenzo Ford and the experience was exceptional. Manny, the salesperson, was knowledgeable and attentive, ensuring I got the exact car I wanted. Ana, the finance manager, made the financial process seamless and stress-free. Thanks to them, I now own my dream car. Highly recommend Lorenzo Ford for anyone in the market for a new vehicle!
-
September 2023 by Craig Brown
I recently took delivery of a 2023 Race Red Bronco Big Bend 4dr. The journey started April of 2022 when I got in the reservation list with the assistance of my salesman Manny Villegas. Manny helped me spec out the truck and was very knowledgeable. Fast foward to May 2023when Oscar, the new car sales manager called me to advise that the order bank would be opening soon. I was able to make a few last minute changes. Manny kept me informed throughout the process and the entire purchase was smooth and transparent. Ana in finance got me a great rate and gave a great presentation of three protection products available to me. I might have set a record because I was in the truck and driving home in under 2 hours. I would highly recommend Lorenzo Ford in you are in market for a Ford product. Their showroom is brand new, with complementary WiFi and spotless.
-
August 2023 by Allie Bailey
Adrian was straight forward and very helpful. We’ve never enjoyed buying a car until meeting him. Thank you!
-
August 2023 by Shenique Ayanni
Omg I had the best experience at Lorenzo Ford thanks to Rahim, he made sure me and my family had fun and enjoyed the process of getting my car. It is so rare to find a good salesman that is not only serious about his business but also want to make sure you’re enjoying your experience when finding and buying a car. I honestly couldn’t have asked for a better salesman, thank you so much and I LOVEEEE MY CAR Rahim made it happen!!!!!
-
July 2023 by Efrain Guevara
Issy was our salesperson at Lorenzo Ford, and he was absolutely amazing. He helped us find the perfect car for our needs, and he was always so friendly and professional. He took the time to show us all the details of the car, and he answered all of our questions patiently. We would definitely recommend Issy to anyone looking for a new car. If you come to Lorenzo Ford, ask for him, he's going to help you big time!
-
July 2023 by Andrea Burris
Lorenzo Ford of Homestead helped us build our custom Ford Bronco. The whole team was fabulous and I highly recommend this dealership. Adrian answered all our questions and was always upbeat and friendly. He even took the time to walk me through the entire vehicle with an app on my phone that can lock or unlock my car and even start it. If you’re looking for a new vehicle and your not sure what fits your family he will help you with extensive knowledge and a smile on his face. We love Lorenzo Ford and you will too.
