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November 2025 by Jhara Baker
Very friendly and knowledgeable
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November 2025 by Yanet
We had an excellent experience thanks to Luis. He helped us choose the perfect mattress with great patience and professionalism. He took the time to explain every detail, answer all our questions, and guide us based on our needs. It’s truly refreshing to find someone so attentive and dedicated.
We highly recommend him!
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November 2025 by Alex De La Garza
Great service great products
Angel is excellent
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October 2025 by Pamela Crawford
Angel was attentive right away, professional, and very nice. I didn't have to wait to be helped and he jumped right into action to find what I was looking for!
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October 2025 by james kahn
Maria. Was extremely helpful and very professional. I would buy another bed from her. Thank you. Jim
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October 2025 by Makhi
They are a scam don’t order from them they make you sleep in the mattress than they charge you for no liking the mattress I’ve been trying to return the mattress since they dropped it off no one can help and there is no customer service number! 0/10 I don’t recommend
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September 2025 by Amanda Hidalgo
Jason was amazing! He helped me choose the right frame and mattress according to what I needed. Thank you so much!
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September 2025 by Samantha Swafford
Maria was absolutely incredible. She was patient, kind and very knowledgeable about what each mattress possessed.
She guided me through the process and helped me select the best one for our needs.
10/10 go see Maria for your mattress needs.
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September 2025 by Patrick Edwards
Maria was awesome. Fantastic customer service.
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September 2025 by Jeanette Mena
If I could leave a 10 star review I would specifically for Maria! She was truly so kind and helpful! I was there for less than 25 minutes and she made purchasing my mattress so easy! She had an amazing attitude and energy to her and I will definitely be recommending this location because of her. Thanks so much Maria! You were the best.
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September 2025 by Earnest Wright
The young man was everything that one would expect from a customer service representative. Kind, helpful, knowledgeable and trustworthy. I would like to recommend him for employee of the month
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September 2025 by Joel Lopez
Had a good experience with a professional and respectful salesman. All questions were answered and service was A1-A.
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August 2025 by Mileydi Hall
Excellent Service!!! Very professional!!!
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July 2025 by B Lmc
Angel was a sweetheart. As a salesperson myself, I through enjoyed my experience with him. Buying a new mattress can be tough & Angel was very patient & kind & made it fun. Jason was very helpful as well. He had excellent input as well. I do hope Mattress Firms stands by all their promises, although I think the price to exchange, if you are unhappy, was a little high. After all, most mattress sellers will do a free exchange plus I upgraded to the next level adjustable base. I know Angel was just doing his job explaining that policy to me but again I think its not fair, especially if you're only exchaning the mattress. He explained everything in detail to me & I so appreciate his personal touch. He is not pushy but very honest.
Also. I do think they should allow the delivery crew to remove the 3 slats ( we have a sleigh style bed) i mean what if we remove them & the crew says, for some reason, that the base will not fit. We will be here to supervise & I doubt any damage would occur. We are over 63 years old & its tough to remove a king size mattress. I would be willing to pay.
But back to Angel, He is an exceptional human & true asset to your company. Thank you Angel.
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July 2025 by Omar Ortega
Great prices and great sales rep.
