Old Navy is a clean and organized store that offers a good selection of quality clothing for both adults and children. Customers appreciate that the store always has what they need for themselves and their kids, with friendly and kind staff who are willing to help. The store staff are described as polite, professional, and cheerful, often going out of their way to assist customers. Some customers mention small issues, such as discounts being forgotten but quickly corrected, and a limited variety of options for girls. Pricing is generally considered fair for the quality of clothing, although snacks, candy, and drinks are noted to be overpriced, especially since children tend to want to buy them at the register. Overall, customers feel satisfied with their visits, highlighting the good service and the store's organization, making it a reliable place for shopping needs.