Publix Super Market at Waterstone Plaza is a highly regarded grocery store known for its friendly service and fresh products. Customers appreciate the helpful and welcoming staff, with many mentioning that the employees go above and beyond to make shopping a pleasant experience. The store offers a wide selection of high-quality items, including fresh meats, local produce, and sustainably sourced seafood. Popular items like bakery cakes and deli subs are favorites among shoppers, and the store features special deals such as Wednesday $5 sushi, which many customers enjoy. The store maintains a clean environment with well-maintained bathrooms and plenty of parking, though the parking lot can sometimes get busy. Customers also enjoy the availability of local products like Lakeridge Winery wine. Despite a few minor issues, such as online order pickup delays, visitors consistently praise the store's great customer service. Notably, staff members like Ms. Kelly stand out for their nurturing attitude and brightening customers' days. Overall, Publix Waterstone Plaza provides high-quality products, excellent service, and a welcoming atmosphere, making it a popular choice for shoppers in the area.