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April 2024 by Leticia Hernandez
The shoes have any good quality
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January 2024 by Fernando Cordova
Nice place
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November 2023 by Awdrey Rivas
Horrible customer service. I rather go to another store than this one.
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June 2023 by Nichol M
What pleasant customer service experiences I received from 3 Sales Associates at Rack Room Shoes in Homestead; over the phone with Linda and in person with Jason and Karime. I live in the Pinecrest area, however I am willing to travel to this location due to the exceptional service. To encounter this type of service is rare so Rack Room Shoes, these 3 employees deserve to be recognized. Thank you Linda, Jason and Karime. ?
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October 2022 by Tania Laguerre
Night crew are not friendly. The store was a mess
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September 2022 by Bitter Sweet
Here shopping isn't the best, yesterday I went to get new shoes but after I got my shoes I was disappointed. Everyone shoes there well at least these two shoe brands in there are fakeThe "nike* shoe and " vans". Last year I went to buy some white air force but after a while if using that shoe I notice that it was fake compared to all the one other people have, I was tricked and the vans from yesterday are also fake the reason why if you searchthe shoe the have 2 lines in like the tip of your shoe and the one they sale don't and same with the air force"nike" logo is wasn't real. Therefore they sale fake shoes there. I recommend going to footlocker to get the actual stuff. You can still buy some at rack if you really need shoe and don't wanna waste much but I don't recommend buy from here again.
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August 2022 by art Ninjah
This store is a little smaller than the one at the Keys Outlet, but it has a good variety. The shoes are obviously not this season but still nice name brands. They do have employees but they are almost like decorations in the store and are rarely available to help find anything. There is little air-conditioning and it seems warm in there especially with a lot of customers in the store, so get in, find something and get out before it becomes uncomfortable
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July 2022 by Lynda C.
The staff is very helpful and the manager is great! I bought a pair of shoes and within a month the place where the laces go, broke. The manager swapped them out, and because they didn't have my size, offered to have them shipped to my house. Great customer service! Would shop here again
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May 2022 by Sin of Sloth
Here shopping isn't the best, yesterday I went to get new shoes but after I got my shoes I was disappointed. Everyone shoes there well at least these two shoe brands in there are fakeThe "nike* shoe and " vans". Last year I went to buy some white air force but after a while if using that shoe I notice that it was fake compared to all the one other people have, I was tricked and the vans from yesterday are also fake the reason why if you searchthe shoe the have 2 lines in like the tip of your shoe and the one they sale don't and same with the air force"nike" logo is wasn't real. Therefore they sale fake shoes there. I recommend going to footlocker to get the actual stuff. You can still buy some at rack if you really need shoe and don't wanna waste much but I don't recommend buy from here again.
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April 2022 by Estebandido 1
In the beginning of this store everything was buy one get the another one half price but now it doesn't work like that.
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March 2022 by Mike D
Great variety. Decent prices. BOGO sales. Friendly people.
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March 2022 by Evan J Troche
Love place, i buy 4 pairs of Puma shoes...
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February 2022 by Hector Velasquez (Hectauri)
Good prices with limited variety
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January 2022 by Victor F.ryder
Always good
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December 2021 by Michael Pavelchik
Surprised that Kohls next door had very little men's shoe inventory. Needed a last minute pair of shoes for work. Staff was friendly. They HAD INVENTORY, and I found the Perfect pair of shoes!!!