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November 2023 by Bruce Wayne
Good service today.
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May 2023 by Cindy M.
Their ATM is always down it's extremely inconvenient. It's down again today causing people to have to wait in line which puts pressure on the window worker. Get it together regions. I'd give 0 stars but it won't let me.
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March 2023 by Regine
Regions banks charges its customers $30 to get a letter for immigration and it has to mailed and it takes 7 business days. RIDICULOUS
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February 2023 by A. A.
Very nice staff and service. Cashier and bank officers are helpful in recommending products and services which one doesn't know about.?
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December 2022 by Jean P
I have been with them for 1 year, whenever I go to the bank they personally attend me very well and kindly... I only had 3 problems: 1) The limit to withdraw money at the ATM is $808 per day (which seems very little to me). 2) They don't let you send a lot of money through zelle and there is no way to increase that (this annoys me because I use a lot of zelle). 3) On Saturday 19th I deposited money through the ATM and it swallowed it, it restarted and did not credit my money to my account... I had to go on Monday to file the claim and I got my money back on Thursday 24th (it was 6 days without my money which I needed to pay my bills). Do not deposit your money in the ATM if you do not want what happened to me to happen to you, better deposit it inside the bank with the workers
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September 2022 by Amanda Riveron
Jennifer is very helpful with all of our needs! She’s always there for any issue or anything me and my husband need help with. She goes above and beyond. Thanks for everything you do!
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June 2022 by Tony Meyer
Lobby was closed again for no apparent reason
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June 2021 by Eneida Cruet
DO NOT BANK WITH REGIONS!Even though I have a checking and money market account with this bank, I am being charged a monthly fee of $8.00 because I am not using my debit card more then 10 times a month.We are in the middle of a pandemic and I am unable to leave my home as I am 70 years old and unfortunately was bedridden for almost a month due to the COVID virus.I am closing my accounts and going to another bank that actually cares about their customers!Shame on you Regions!
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April 2021 by Evelyn Cuches
My really bad experience with this bank is all time they are doing holds and holds. I'm so tired with this situation ??
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August 2020 by Shanterica Swan
If I could rate my overall experience I would rate it lower than a 1. I've banked with regions for years and my experience at the homestead branch was time consuming and an inconvenience. I received a wire transfer from my lawyer, and was told when I went to withdraw cash that funds could not be released because the amount I requested to withdraw (1600.00) raised a red flag in there system and they need proof that my lawyer wired the amount to me. In addition the banker questioned me about the sender and why the funds were transferred to my account.I contacted the customer service department and was told from other bankers that the manner in which the homestead branch serviced me is not in adherence to regions protocol when handing wire transfers.The banker should've verified that the wire transfer was sent to me from my lawyer. I contacted my lawyer on site since he wired the funds to me, and he requested the bankers info to speak with her directly by giving me her card. After I requested her card so my lawyer can speak with her.she then mentioned "you might be able to withdraw funds". 2 minutes later she said I will be able to withdraw funds. Not sure what her motive was for not verifying the wire transfer when I initially requested to withdraw money. As she should have because its protocol.The banker did not bother to apologize for her mistake/unprofessional behavior. She only apologized for the inconvenience after I stated that her actions inconvenienced me and asked her how to prevent a similar situation from happening in the future.I filed a complaint with (Anna) and will see how it turns out. I would hate for this to happen to anyone else, which is why I am sharing my horrible experience. I'm sure she has done this to many customers and has gotten away with it!Hopefully the complaint I filed will raise a red flag with her supervisor and she gets trained on how to do her job before she doesn't have one.
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January 2020 by jackie gutierrez
Great people
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August 2019 by Johannes Ross
See alot of these banks in miami hoping to open one soon but dont have time to stop by
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July 2019 by McGuire Fire
Come to withdraw money the teller is questioning me how I got money where did it come from then tells me it's unavailable even though I made a cash deposit. I call customer service and the lady said cash is available same day and there's is no reason to not give it. I suggest you go else where if trying to make a large withdrawal you will be questioned of where your funds came from as if that's anybody's business.
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July 2019 by Elizabeth Goodman
Come to withdraw money the teller is questioning me how I got money where did it come from then tells me it’s unavailable even though I made a cash deposit. I call customer service and the lady said cash is available same day and there’s is no reason to not give it. I suggest you go else where if trying to make a large withdrawal you will be questioned of where your funds came from as if that’s anybody’s business.
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June 2019 by E rom
The atm does not work on weekends.