Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. The store is popular with tourists, but finding good prices and specific items can take time and patience due to the store’s disorganized layout. Customers appreciate the variety, especially in handbags and accessories, though some find the quality to be low and the prices high for certain items. The store's corridors are often messy and unappealing, making shopping less enjoyable. Clothing organization is inconsistent, and searching for specific items like Christmas apparel can be challenging. Despite these issues, Ross remains a place where customers can find good deals, but the shopping experience can be stressful.