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January 2025 by Samantha Estrangel
I initially went in for a simple fix for my iPhone 13 Pro Max back camera and was told I'd need to wait a week for a part. When it arrived, I was informed that a different part was needed, requiring another week of waiting.
After the repair, I received my phone back with the front screen bulging out of the frame. Later that day, the screen went dark out of nowhere, even though it was still on. When I returned, I was told the screen needed to be replaced. When I got the phone back a second time, the screen was then glitching. I was told "dust" had gotten inside during the repair. Robert cleaned what he claimed was dust and I received my phone back, but the screen continued to glitch.
On my third visit to again fix the glitch, my phone was held on to for longer than anticipated, and Robert then blamed the screen glitching on "dust" that got inside the phone through the broken camera glass and by me pressing the screen too hard (he went back on his word when he said dust got into the phone during the first repair). I did not understand any of this because before I went into receive any service my phone was working just fine and all parts of the phone were original Apple parts, I just wanted the .5 zoom and glass fixed on the back camera. By the end of this 2-month long service the business owner refused to take responsibility for the outcome, blamed me for screen being messed up, and did not offer me a discount on the services, not even an apology. I also received a lengthy explanation email that made me out to be a horrible person who said "I HATED to see his face" which i would never say to anyone. My front screen still is not functioning properly, I had to purchase a whole new phone because I was left without one for over 2 months, and the back camera glass was not fixed either.
The entire experience was incredibly frustrating. I would have appreciated accountability and/or an apology from the owner, rather than being made to feel like another rude customer.
I dont know what type of business their running but last thing I will do is recommend any of my friends/family to this place. 0 stars.
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December 2024 by RAUL MUNILLA
Since moving to Homestead, Robert at Quasar Computers has been our go-to for all our A/V computer needs.
Quasar has risen to every challenge requested. I confidently recommend Quasar without hesitation. Reach-out and rest assured you will not be dissapointed.
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May 2024 by Patrick Del Vecchio
The best around. Reasonable price and very responsive.
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May 2024 by Horst Vesper
Perfect. The best shop and Service in town.???????
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May 2024 by Dario Palmer Jr
He fixed my MacBook Pro keyboard quick and easy. Also helped me with my PS5 controller. Great guy and will be coming back for any of my needs for electronics.
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May 2024 by T Schaffter
I was able to get my computer problem solved reasonably fast. The owner was friendly and knowledgeable. The price to repair was fair, too. I know quite a few people who use Quasar including a school and a church, and all speak quite highly of Quasar. I will definitely use them again if the need rises.
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May 2024 by John Angelo R.
Would recommend 100%. Great dude and knowledgeable, and honest! Rare to find that these days, and excellent customer service!
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May 2024 by Douglas Gonzalez
Excellent service. Repair my computer quickly.
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May 2024 by Nanette Fenton
What I thought would be a complicated process turned out to be an easy solution to my question by Robert Hazard. I was very impressed with his knowledge and expertise and I would recommend him to anyone who needed a computer problem solved. Thank you so much.
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April 2024 by Devon
This guy is AWESOME !! I'm an old guy who is not great with all this tech stuff. Robert is SUPER patient and understanding. He walked me through my problem and gave me some excellent suggestions for long term solutions.
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April 2024 by Juan Landaverde
Robert was vey helpful. I went in for issues with my macbook screen, he advised me on what to do. Additionally, he was able to advise and help me with a 3D printer and its software.Definitely going back.
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March 2024 by Susie M
Fantastic shop! Robert, the owner, fixed my 2 computers in just a few minutes. He's an honest and really great guy. He was very kind and patience in helping me retrieve my passwords. And just a real genius with computers! Go see him. You will leave there very happy!
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March 2024 by Ëë Mage
I went to this business to recover data from an SSD, but it was in very bad condition. Quasar Computers did a diagnostic on this SSD and verified that it was possible to recover it. The attention to my case was personalized and the treatment was very friendly. The cost in my opinion was insignificant for the service offered. I can highly recommend this company.
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February 2024 by Mary Laviolette
Amazing service my husband had a problem with his phone it was a minor fix. Very polite and professional?
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January 2024 by Arturo Morejon
ROBERT !!!!! is a great tech and helped me in every way I have asked him so far. I have been going to him for years and won’t stop now.
