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November 2023 by Catherine Williams
My passengers door window was shattered by a rock. I called and spoke to Jennifer who provided great customer care and scheduled my appointment with Landy who was on time and repaired my window in a timely manner and took great care of my property. Left my driveway cleaned and safe from glass. Job well done!
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November 2023 by D Kennett
Great, friendly and fast service. I like mainstream competitors, they do not up charge for mobile service. They came to my home for the same price as dropping off at their shop. The work was done flawlessly and very quickly too.I should add that this car is not insured or registered in the state of FL so this was not an insurance claim. I paid for this out of pocket. In addition to being fast and friendly, they were also the least expensive in the area.I would definitely use them again. Super happy! Thank you!
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October 2023 by Jonathan Caesar
Excellent work from US Auto Glass. Other options like Safelite charged me double the price and a fraction of the service. USA Auto was quick in finding me someone to come out and replace my glass as well as courteous in taking my request. Thank you to customer service rep Martin and install tech Rodrigo H!
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September 2023 by Claudia Zamora
I have been coming to USA Auto Glass for over 10 years since I moved to Homestead. The customer service and follow up as well as the atention to detail is always on point. Paige (CSR) is amazing at her job and you can tell she loves it and has attention to detail and the fact that I had lunch at a restaurant, Alex (Tech) drove to me since I wasn't home and then made sure my car was parked in the shade. Best experience ever!
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August 2023 by Laura Villegas
The tech Roberto did an amazing job. Everything was processed so quickly. When I called to set up the appointment and spoke to Jennifer she was polite and answered all my questions. Amazing company and would recommend to any friends and family.Service: Auto windshield replacement
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August 2023 by tom schon
I broke my rear window glass out of my 32-year-old Chevy station wagon car and was frantic because I thought there would be no replacement available. I called USA Auto Glass and talk to Jennifer and she assured me that she could have it replaced in no time at all! Much to my surprise their team including Yunor, came to my home promptly and replaced a new glass in a timely matter. I have had no problems with leaking and am very happy and feel confident to write this review with five stars!Highly recommend, will return if needed;)TomHollywood, FloridaService: Auto rear window replacement
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August 2023 by C D
HIGHLY RECOMMEND 100%!! Called at 8am and spoke with Jennifer who was professional as well as delightful. Jennifer was able to schedule me the same day with a 10am - 1pm window of arrival. At 11:40 am I received a call from Roberto who stated he was on his way and arrived at 12:20 pm. Roberto was professional as well and replaced the rear window and vacuumed up all the loose and shattered glass as well and was finished by 1:15 pm. Best part is they came to my residence and were the least expensive of the four quotes I had received. Again, HIGHLY RECOMMEND 100%!!
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August 2023 by Alexis K
USA auto glass was great. They are accommodating to meeting you at varying locations. Roberto the tech was amazing and Jennifer helped me order the glass and find one that fit my car. They worked with my insurance company and made it so easy.Service: Auto windshield repair
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August 2023 by harry mayer
A bird flew into my trucks windshield and put a big crack in it. I was so upset this happened to my new truck. As the day went on the crack was spreading. I called these guys the next morning and Jennifer took my call. She was very nice and helpful. They had my windshield in stock and later that day they arrived. Landy was the installer. He did an excellent job. They even used a genuine Ford windshield. I highly recommend them!!
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August 2023 by marie jones
Jennifer took my call and made my appointment. She was very knowledgeable and helpful. Landy is the technician who installed my windshield and he did an amazing job. Looks great and he was quick. Highly recommend! Thanks for the great service!Service: Auto windshield repair
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August 2023 by Christian G.
*****EXCELLENT CUSTOMER SERVICE*****One of the best customer service experiences I've ever had.Paige was excellent since the second she answered my initial call to inquire about a windshield replacement. Not only was the service great, I got a better deal than the other two companies I called first. The technician called before arriving and once he got here, he explained everything he was going to do with detail. He was very pleasant, very professional, and he installed the glass in a timely manner. I am not looking forward to another broken windshield but if it ever happens again, Paige is the one I'll be calling for help. I will also spread the word among family and friends. Thank you for everything, guys.
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June 2023 by Krystal Kelly
I am so pleased with my entire experience with USA Auto Glass! Jennifer helped me make my appointment for the next day! I was surprised I didn’t have to wait weeks for an appointment like most places. Jennifer was very informative, and professional! My NEW windshield is beautiful! The technician arrived early given it was a 3-4 hour drive to my location, Perfect timing actually! The technicians name was Landy he was professional and worked efficiently and quickly! He did a great job !THANK YOU SO MUCH USA AUTO GLASS THE FLORIDA KEYS IS SO GRATEFUL TO HAVE ACCESS TO YOUR SERVICES! I KNOW I AM !Services: Installation
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June 2023 by Stacy Small
I was driving on the highway when the hood of my car went up and completely shattered my windshield. After getting a quote from Safelight ($400) to replace the glass, I called USA Auto Glass. Jennifer quoted me $250, set up the next available appointment and provided me fantastic customer service. Technician Rick arrived at my job within the promised time and completed the job in less than 45 minutes. He was friendly, called me 30 minutes ahead as promised and did a great job. Highly recommend this company. Thank you.Service: Auto glass replacement
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May 2023 by Ed Porter
USA Auto Glass was great. We were down from NJ and a stone hit the windshield. After a few days the crack was six inches It was Easter weekend and we were down watching our granddaughter everyone one else wanted a week to repair Jennifer scheduled us for the next day Good Friday Yunior came and did an excellent job even transferring the easy pass and NJ inspection sticker and it was the price quoted I would use them againService: Auto windshield replacement
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April 2023 by Brandy Espinoza
Quarter panel window of 05 Tahoe. Great service!! Paige was very helpful and made this process very easy! The installer was very quick and efficient. Would definitely use them again!! Used window and it looks brand new!!
