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June 2023 by Charles S.
I would NOT recommend coming to this store if you are a fish owner/keeper. It was my first time checking out this store and because I am an aquarium owner, I wanted to check out their fish section. It was a bit busy and while i like their variety of fish, I could not appreciate the misinformation regarding fish care being taught to customers. There was this young lady giving all sorts of false info to a lady who was looking to buy fish tanks and fish. I do not understand how this company hires people who have no clue on how to do basic animal care, including fish. is sad seeing a customer walk away not only with pure misinformation but I can already tell she will have a hard time maintaining her tanks because the company wants nothing but customers to struggle to go back and spend more money. Pet Supermarket PLEASE teach your employees about animal care. it is NOT that hard. First time here, and for sure will be my LAST. what a horrible first impression.
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December 2022 by Felipe S.
Unfortunately the assistant manager Christian in this location has no clue about costumer service. I went to buy a couple of things including some birds. When I got to the cash register his attitude was so negative and his service was so bad that I told him please take everything back. I will never buy anything from a person with such lack of customer service and someone who hates his job. What sad is this is not the first time I deal with him and thats is his attitude every time his is on the job.
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August 2022 by Sheree D.
The staff is always helpful and kind. The business is clean and well organized. Always a pleasure shopping there.
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August 2022 by Ranzley B.
Don't go here. Employees won't stop pestering you to buy their dog treats, toys, etc. I got followed for like five minutes because I wouldn't buy a stupid squeaky toy(my dog already has 4, I think my house gets loud enough). Just let me shop bro I know what my dog needs lol
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May 2022 by Deaja M.
Took forever to get the cashier to come to the cash register to ring me up. She was also rude and kind of mad at me for asking for her name.
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February 2022 by diego giraldo
Nice and clean. Limited services but very professional staff.
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October 2021 by Margie P.
awesome place to shop for pet supplies, food, fish and small animals. entire team is on point and helpful, I would give it a 10 if it was available. thank you for all you do
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April 2021 by Danielle Chambers
I must say one of the best experiences I've had at a vet. From when I walked into the office till we left. I was very impressed. Would definitely recommend. And pricing is very reasonable.
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April 2021 by ale R
(Translated by Google) Super useful I found what I needed for my pet(Original)Super útil encontré lo que necesitaba para mi mascota
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February 2021 by Maria Diaz
(Translated by Google) Spectacular(Original)Espectacular
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December 2020 by jhony cruz
Excellent services
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July 2020 by Ce L.
Despite several complaints certain employees feel they do not have to wear their masks while checking people out at the register. Literally do not care, mask hangs around neck or off chin while they talk to one another and customers yet customers cannot enter the store without a mask on and there are spacing markers on the floor at check out. What's the point if employees aren't following the rules? They are also aware it's required by law at this location. You can report them by calling law enforcement (305) 476-5423.Ps. Employees need education about fish care. Had I followed the suggestion of one employee my fish would have died. Do your own online research, don't take their word for it.
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November 2019 by Erick M.
Great place to visit for all pet food and accessories. Staff is great and polite, always eager to help.
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January 2019 by Barbara S.
The store is well organized and has many quality brands of pet food to choose from. I was very pleased with the eagerness of all the staff in helping me find what I was looking for even though they had to go out of their way to do it. I even received suggestions for additional help I needed in another sector. A+
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January 2019 by Jake P.
This pet supermarket is the worst of all pet supermarket's. They never have the dog food I'm looking for and the employees don't like to help the customers. They rather stay behind the registers talking trash and not providing any type of customer service to the customers.
