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March 2024 by Kathleen Munson
I called to ask about a part and you can tell the guy was having a bad day. I was trying to explain to him what I was needing, I had a part number and everything, but he insisted that they don’t have that part number and that I need something completely different. When I tried to explain to him that I did not need that he got angry and hung up on me. I called another advanced and gave them the same part number and they had it and gave me no problems.
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March 2024 by Craig MacV
Great people
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February 2024 by Scott Donaldson
Willie was great!
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February 2024 by Dawn Connery
They ( Jeff) was extremely helpful and polite.
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February 2024 by Samantha Crespo
Willy was so wonderful to my husband, he has a fantastic attitude and good customer service. Very nice guy, lovely to work with.
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January 2024 by Paula Friesen
Store is terrible!Never have anything in stock.Workers take forever to come to the front to help and then act like you're bothering them if you ask questions.Would drive out of my way to go to the Auto Zone down the street any day!
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January 2024 by Stephen Watrous
The two people that helped me Keith and Helen. Where awesome!
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December 2023 by Jody Benton
I have been an advance Auto parts customer for over 20 years and have spent thousands of dollars on parts for different vehicles. I ordered a new alternator for my Chevy motorhome it arrived with slight damage to the plastic cover on the back from being banged around in the box. It did not affect the function of the alternator so I decided to put it in anyway but realized it had the wrong electrical connection so I had to return it. Brought it to a store I have never been to before located at 9137 State Road 52 Hudson, FL. The parts guy was new and did not know how to return an online order so he ask for the manager to help him. The manager tried three times to bring up the online return on the computer and couldn't figure it out then looked at the alternator with the damaged plastic cover and accused me of dropping it I said no it came that way and he said he would not take it I would have to take it up with customer service. Basically was calling me liar. My father-in-law was with me and was going to purchase a couple hundred dollars of brake parts for his Honda and I said let's go across the street to O'Reilly's and buy them. So he lost two customers and a sale. We went to the next advance Auto parts 4 MI down the road and returned it no questions asked no problem. Beware if you need to return any parts to this store with the jerk manager.
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December 2023 by Justin Skelton
Been coming here for 3 years now, I never had a bad experience the staffs always willing to help an shout out to Kieth especially. I had an unexpected day at work so I had 10 mins til they closed up to get what I needed. Kieth was outstanding with approaching an helping. Get that man a raise!
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December 2023 by Sgt Gascan
Love these guys. Shawn,Willey, and Brandon. Guys will go out of their way to help you on your project and they won't rest till they help you find what you need.
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December 2023 by Harriette Bell
Thanks to Willie I was back on the road home in no time. Great customer service, good advice and service with a smile.
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November 2023 by Grace g
I went in to make a return not even realizing I didn't have the original packaging. I handed the clerk my part and my receipt from another location. Without question, he accepted my return. When I realized I threw away the packaging after picking up the correct sized part, I apologized and he assured me it was no problem. I was very pleased with the customer service.On another note, the store wasn't particularly busy and my cashier was also the manager. He was a wise and interesting person to talk to. We chatted for upwards of ten minutes before I left. It was overall a great experience that made my day.
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November 2023 by Brandon Kelleher
Great service from Willy. Knows his stuff and saved me in a pinch. 10/10
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September 2023 by Jason Fletcher
Sr 52 store is our favorite! Mr Willie is the BEST!! Ran in at the last minute and they helped us with a smile on their face! This is our go to location! Stop in! You won't be disappointed!
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September 2023 by B P
Very helpful and friendly staff. Easy to find location.
