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October 2023 by Erin Clarke
Terrible customer service, terrible banking system, and terrible help center. Atm will eat your money and they will act like it’s just not their problem. I was told it could be up to three weeks before I got my money back that the atm ate that I was depositing to pay my rent! And apparently there is no compensation for the fact that I now cannot pay my rent because their atm took my money.
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July 2023 by Toni Albright
Love this branch they so very pleasant and helpful when I go in.
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June 2023 by VERNON JURIGA
I have had an account with them when they were Colonial Bank. 20+ years
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June 2023 by Bren
Had issues ever since the day I opened this account!
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June 2023 by Momcifer
Came in here with my father. Everyone super nice and welcoming
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May 2023 by Melanie
Came in here with my father. Everyone super nice and welcoming
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February 2023 by Willie Ratliff WILLYFRESCO4U2
Just opened an account in an attempt to get my credit score up. This bank is very helpful and informative of the process of obtaining good credit.
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August 2022 by Sarah senpai fox Trotman
The reason why I gave three stars is because I have been banking there for over six years now and some of the teller repeatedly made way too many financial mistakes and it looks to me like they stealing from the bank and they basically trying to cover it up the claiming is an error it’s not an error when the bank teller is not giving you a receipt or taking your money deposited into someone else’s account that’s a big problem we need to feel comfortable there’s no trust I can’t trust the place that hiring thieves in my opinion they need to fix that with a teller other than that they services fine
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August 2022 by Kaitlyn Carrick
Worst bank to bank with. Do not recommend.
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June 2022 by Christopher Fink
They do not have the interests of small business at heart.
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April 2022 by Lee Shaver Chandley
My Mother came to this bank Friday and withdrew $450 came home to pay her rent on zelle and 2 $450 withdraws had been made one my mother's signature one someone else's signature. It been several hours on hold no return calls her rent is now late no answers Kristine R Mckinney was the teller on both transactions at best she's an ID10T at worse she's a rip-off! watch your bank statements
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April 2022 by Frank
They changed their hours a month and a half ago and yet haven’t updated it with Google or on the doors?!I rode 25 minutes there for them to tell me they were closed!
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April 2022 by Mandy Lohan
NOT business friendly at all with your hours!!
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March 2022 by Debbie T
I have been with Bb&T for many years and am completely satisfied with the staff, at the Hudson branch. Update 2-8-2022 review above was before the merger with Suntrust! I am sad to say this Branch in the last 6 months has declined as far as customer service is concerned. There’s only so much you can blame on Covid before you start taking responsibility for your lack of interest in your job. If not for Lee I would be gone.
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September 2021 by Jordan Peters
Love this bank, Lee was extremely helpful. Thank you
