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April 2025 by Amie Madigan
The store in Hudson has a newer employee named Joseph … he has been there two weeks and fixed a mess of passwords and connections on my new phone . No one at pal harbor store could do this even manager .. he is amazing sweet . Talks and laughs to help kill time . What a great person will only be buying from him . Will help u as much as he can
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February 2025 by KareAnn Sullivan
Cricket’s website is a mess! I need to adjust autopay and this forces me to take time away from my dementia patient with fractured wrist to come down to the store! I am sick to death of their excuses!
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April 2024 by Alicia
If I could give it a zero I would my mother in law tried closing her deceased's mothers cell phone account and they turned her away and wouldn't help her! My mother in law was already dealing with having to deal with closing all of her accounts and how difficult it is for her mentally and to have to have to deal with a rep with a bad attitude not willing to help nor explain they couldn’t. Extremely disrespectful and disgusting.
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April 2024 by Terry Heddings
Very happy
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February 2024 by Gwendolyn Johnson
Do not switch to cricket if communication is important to your job, relationships or life, in general. Constant dropped or non sent calls / texts from just 2 miles away.It's DEFINITELY a life ruiner !!!Never had this issue with T mobile /Metro.Horrific service !!!!!
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February 2024 by Lisa Mitchell
The only good thing about the store is Layla she is very helpful and had a great attitude even being the only employee in there at that time, she answered all my questions and concerns , but other then her I don't recommend that store in particular. So when you go in ask for Layla.
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September 2023 by Sharon Stevens
Today I went to this cricket store and was helped by Paulina who was so very kind and helpful. I can always count on this cricket location they are awesome ??
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August 2023 by Alex Morales
Carrie was the bomb! SUPER helpful this girl deserves $100 an hour!
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August 2023 by Jose Alvarez
Your communication get service
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August 2023 by James Van Orden
Best customer service on the planet
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August 2023 by Judi Cummings
Service was good but phone would not work in my trailer. Sam was very understanding and bought my phone back for $10.00
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August 2023 by Traci Tillery
You need more employees!! Did not have the phone's in stock!! My husband and I are currently looking for a different cell phone provider. Not happy with cricket
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August 2023 by Kenia Molina
Good attention
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July 2023 by Traci Durham
You need more employees!! Did not have the phone's in stock!! My husband and I are currently looking for a different cell phone provider. Not happy with cricket
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May 2023 by Maryellen Nealy
Went to this business to change carriers, although the employees were quite helpful, they put a item in my bag & charged me $25 for it.I did not ask for the item nor did l know that it was in my bag.When l got home l looked at my receipt & noticed that l was charged for this item that l did not WANT or NEED.l went back in to complain they told me that they do not accept returns on accessories.I would have been ok with that.If l AGREED to PURCHASE this item.But they just threw it in the bag without my knowledge my or permission.This is NOT how a business should TREAT its CUSTOMERS.I filed a complaint with the Better Business Bureau.So far the phone service has been good.
