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December 2023 by Ramon Valdez
Danger , Danger , DangerAvoid this company at all cost. We have filed a complaint with the cfpb and the bbb. I have never experienced such deceptive practices in my life. First let me start by saying my wife and I have filed our own taxes every year for the last 12 years. This year due to the increased property insurance and taxes we read an ad on tv that stated file your taxes early with Jackson hewitt and get part of your taxes up front. We set up an appointment and let me tell you the place was run down. Then they had computer issues, then the guy doing our taxes did not seem to know how to read a paystub or w2, then we were told we would get an email letting us know how much we got approved for. There ad stated we would walk out of the office with our money that was a lie, we were told that we got approved for 1000.00 that was a lie ,they only gave us 300.00 and then want to charge 100.00 for the service. People stay away from these crooks save your money and use another vendor
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April 2023 by K S
Service was pretty good but the only issue I had was that I called to make an appointment and asked how much it would be to do w-2 and k-1 I was told on the phone it was around $120 so when I get there and everything is done they charged me $380 for 20 minutes of work
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April 2023 by mike sizemore
It felt like the the lady doing my taxes wasBothered by my questions about my deductionsAnd very short about helping me understand what I could and could not write off iam afraid this will be the last year I'll use Jackson Hewitt tax servicesThe state road 52 and bayonet point office..
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April 2023 by Tony
Excellent service. Carlene is the best, she really cares and is very knowledgeable about the tax codes
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April 2023 by Bonita Eastwood
Excellent service! Couldn't ask for more..Phyllis was great
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April 2023 by Heather Stippich
Fast, friendly, professional and competent employees. Convenient appointments and locations.
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April 2023 by Katherine Abreu
Phyllis Tastula was very professional and kind. Got everything done and ready for filing in a timely manner. Will definitely recommend this business.
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February 2023 by Kimberly Marie
Carlene was wonderful and extremely helpful when filling my taxes! She was very knowledgeable and I highly recommend her.Thank you!
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February 2023 by Cozzy Cosgrove
great place to get your taxes done
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January 2023 by Damn Girl
Best service.. would recommend to anyone!!
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December 2022 by Tony Jackel
Gotta love the service fast and friendly. Thanks Mr Scott Potter.
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May 2022 by Jeana S
I paid $500 for my taxes to be done. The IRS sent a notice that there was an error. I went into the office to have it resolved. They told me I needed to call the IRS myself and they weren’t responsible. No attempt to fix it and no refund. No calling to straighten out their mistake. She simply denied that it was their fault and denied that they should have anything to do with it after the paperwork was submitted.$500 to be cut loose after an error that I didn’t make. $500 to be made to handle it on my own. If I wanted to risk having to deal with their errors I would have done it myself for free. 16 years I have filed and NEVER made an error. And the only time I have someone else do it they cost me 1400 dollars and then charge me 500 to do it.Never again. No guarantee, no apology, no remedy.
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April 2022 by Jenni Harrison
We love working with John Powers. He is very knowledgeable and a lovely person.
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March 2022 by Rachel K
My husband and I have been going to this location for years. We moved to Palm harbor in 2019 but still continue to make the drive because Jon has been absolutely wonderful. He's very knowledgeable and always makes sure we get back the right amount. He goes above and beyond and we couldn't be happier. Thank you Jon and the rest of the staff at this office for the kindness and professionalism you display every year. Filing your taxes with 5 kids tagging along is not always easy but the staff here are amazing.
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March 2022 by John Kelly
I have been going to this location for 12 years and have always dealt with Brenda Schlough. She is a professional and very nice to deal with. Their pricing is very fair. I would recommend this location to anyone.