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April 2024 by Diego Gonzalez
Ordered on line for a pick up at 9:10 pm got there at 9:33 paid and was told it would be done in 4 minutes. Took 40mins to get my order (2 pizzas). Could of at least have the decency of telling me that it’s going to take longer.
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March 2024 by R. Martin
I ordered a delivery pizza with two toppings. It came without one of the toppings, and also the toppings were underneath the cheese. Thirdly it was undercooked as the shift manager also agreed. I called to tell them it was the most insane and hard to deal with things I’ve ever dealt with from a pizza place or any business for that matter! I’m talking to some guy and then I’m talking to somebody else. Who’s like? Oh cool, here’s the managers line and of course it rings and rings and rings and rings and rings until nobody answers and the line Just cuts off. So finally I drive up there. Mind you I’m diabetic my sugar is extremely low which is the reason I ordered delivery anyways. I told the manager on duty I would like a refund and I also would like my pizza remade. The reason I was asking for a refund because I tipped the driver for a pizza that was beyond unsatisfactory and I also had to drive back to Get any type of help. Usually a pizza place would be like. Oh I’m sorry sir. We’re sending out a better one right now.! This is the worst pizza place I used to like Papa John’s and I’m sure other locations are better than this one but Carol or Carolyn or whatever your name is you are terrible at your job and I could do better with zero training ! And your staff agrees lol I hope they fire you as a manager not to mention I’ve never heard of a business that has a shift manager that isn’t allowed to give refunds ? you definitely lost a Customer for life. I will never come back. I don’t care if I’m starving and y’all was the last place open around here I will get my happy tail in the car and I will drive to McDonalds lol poor excuse of a company poor policies and poor management ! Not only do you remake a pizza when a customer has to drive to return it when it was supposed to be a delivery but you also give a refund too because they definitely tipped the driver and that doesn’t get refunded. That’s why you give the refund and pizza dude it’s a rare case where your phone people are Jit doing there Job and neither is the GM unsatisfactory Managment.
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March 2024 by Lane Stevenson
Carryout order placed at 6 PM on a Saturday night was ready in 20 minutes. Food was of good quality and staff were prompt.
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February 2024 by Itaboat 420
Undercooked food with Very rude management . Lady is rude to employees and employees are underpaid.
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February 2024 by Johnny Beardsley
One bite score 0-10 I score this pizza 6.7 This is an updated reveiw,I ordered a stuff crust pepperoni pizza and cheese sticks both of orders were hott and delicious. However I don’t understand why I get a one tiny cup of marinara for a whole box of cheese sticks which is compared to a medium pizza. That does not make sense. My return to this location is sorta likely
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January 2024 by Payton Beasley
Very nice people inside the building. Usually never more tha. 2-3 there but the delivery drivers rotate. Fast and good food. Also big recommend on the hot garlic sauce.Vegetarian options: I mean its pretty vegan for the most part. You can get white pizza im sure. Just have to not eat cheese. Or if your vegan and eating cheese then eat a regular cheese pizza. Lol.Parking: Its somewhat small and sometimes when spots are full in front of their plaza I have to park on the side by Subway
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January 2024 by Kike J
Very bad costumer service never order nothing there anymore and was there just for pick up very rude young people seen like there don't care about this
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January 2024 by David Jones
Food was good. Peppers were dry, took over an hr to get our food, after confirmed order was "ready". Would still buy again.
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December 2023 by Tabitha Tolbert
We got sick the last time we ordered. Pizza was soggy not cooked through very little toppings just not a good
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November 2023 by Richard Doe
If you have any kind of issues the management just keep you on old instead of helping
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November 2023 by YéYé Hunter
ShaqAroni time‼ I am not a regular of Papa Johns but got a coupon for a Shaq-A-Roni Pizza and decided to give it a try.This NYer enjoyed the pie very much. Loaded with Pepperoni.Very Busy as well. Multiple pick-ups as well as 4 drivers waiting on their pies to come out of the oven. Liked seeing the Fresh dough balls and handmade pizzas.Don't particularly care for the phone tree system they use, but it seems like they use call centers, I don't think you are speaking to someone at the store. But the person I actually spoke with was professional & courteous, did the soft upsell which I passed on, and then they want you to take a one question survey, which I think is unfair. I gave it a 3, but that was for the phone process, the guy on the phone that took my order was good.
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November 2023 by Kristen Schofield
Ordered a pizza with extra toppings and was made regular so I let the manager know and then he refused to remake it then threw the pizza at me !!! Had my kids with me and all!! Just horrible !!
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September 2023 by John Running Wolf
Finally went ahead and purchased another Papa John's after boycotting them for several years due to poor customer service and the pizzas orders were wrong.So I ordered a pizza and it wasn't that great but was ok. I remember when Papa John's had the BEST PIZZAS, it was the dough that made the pizza so good! The pizza dough used to have a slight sweet taste back when they made great pizzas!I really don't get why they changed the pizza dough when they had a great thing going!!So I guess if you did not ever have the original dough from Papa John's which had a slight sweet taste to it and instead enjoy how the pizza tastes today..... They you are good to go, HOWEVER, for those of you who remember how Papa John's had that outstanding sweetish dough and the pizzas were simple awesome! Well then sadly that ship has sailed into the goodnight of a sea never to return (unless the main franchise owner makes the change back to how the original dough tasted, along with hiring people who make pizzas like Papa John used to!! Where there was not skimpy toppings, I mean your pizza would come out with toppings covering the entire pizza and up onto the crust itself! Now that was some fine pizza!!I am leaving a 3 star rating for the pleasant memories of how Papa John's pizzas USED to be made. Otherwise this would have been a 1.5 rating.
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September 2023 by Virgilio Acevedo
I love their pizzas. Made fresh always. Most important to me I love professionalism and their courteous service.
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August 2023 by Christina Batten
The store was dirty, the person who took my order looked and acted hight AF, I was asked if I was there to pick up an order and I said no I need to order and she began to ask me if I was 3 different people picking up an order. I told her, ma'am, I'm not picking up an order. I'm placing an order. She still looked at me like she had no idea what I was talking about. The gentleman that was making the pizzas was not wearing any gloves, and had touched his face and hair numerous of times I'm not sure if he did it while he was making our pizza, but he had other pieces he was making he had facial hair and was not wearing a facial net. Some other gentleman with really long hair was putting the pizzas in the boxes. He was not wearing gloves nor was he wearing hair net. This whole store needs to be. Re-evaluated!! uncleanly as heck I was