-
July 2025 by Andrewv1954
Easy, affordable, agents on board were excellent. Kudos, job well done.
Keep up the good work.
-
August 2024 by Todd Mathis
Great service at this location. Conveniently located and clean facility
-
July 2024 by Barbie Beltran
It is my first time coming to this location and William helped me out. He was very nice and funny. He helped get me all set up with a truck and storage! 10/10 would highly recommend coming here to friends and family!
-
May 2024 by Claudia V.
Location and truck was great. But functionality of using the app (we picked up before opening hours) was marginal. The part where you had to scan your driver's license was very glitchy and it took us 15 minutes before we were able to finish the process.
-
May 2024 by michael greenberg
truck was beat up .even the sun visor fell off onto my lap . this was when we just hop into the truck . also the seat adjustment to move it forward was broken and seat was not movable . radio worked but screen was broken /smashed .the truck in general ran ok steering had extra wheel play . the truck only had 90.000 miles on it but it was getting very tired !
-
December 2023 by Sheldon Royal
The manager@ this location at 4413 Madison st in New Port Richey is clean and well kept. I also felt safe anytime I've been there. I prefer it to any other one in all of Pasco County really. Kathryn deserves a raise!!
-
September 2023 by Danielle Columbo
Our experience was 100% satisfactionKayla Double checked her work with hookups on car trailer, checked lightingTook picturesYou can tell she loves her jobAnd wants people safe and satisfied
-
September 2023 by Mandy Sharkey
If I could give a no stars I would. Changed their hours from 7am to 9am been sitting out front for over 30 min waiting to pick up our reserved truck. Only for them not to be open. DO NOT USE THIS PLACE!! Especially if you have a deadline . You are screwed!!
-
August 2023 by Alec Cromie
This was a great experience ! Kayla who I believe was the manager, was able to help me in picking the right size truck, and made the transaction as smooth as possible. I was also very impressed with how clean and well taken care of the trucks were.
-
May 2023 by JoAnne Azar
We have used this location for trailer rentals for many years. I recently rented a storage unit. I gave my credit card information, driver's license along with my phone number and emergency contact information. I confirmed with the guy behind the desk that auto payment would be set up. That wasn't the case, auto payment was never set up. I was issued late payments. When I went in to closed out the account I was told "we have a lot of customers complaints as the auto payment isn't working" I would most certainly think so! I closed out my account at that time I was told a $15.00 lean was applied to my account. I asked if these charges could be removed along with the late payment I was told "there's nothing I could do" asked to speak to the manager She wasn't available. This morning my husband received an email saying your next payment is due on June 25. I closed this account out weeks ago! I called and the same gentleman I dealt with he says said oh I see your account is still open!! YOU HAVE GOT TO DO BETTER!! THIS IS VERY CONCERNING!!
-
September 2022 by Amanda Fay
BY FAR the best uhaul I’ve come across since the new manager Kayla has taken over. I will always go out of my way to do business here. Kayla has amazing customer service and completely transformed this location! 100/10 recommend!
-
September 2022 by Levi Ezell
Customer service was great!!! Highly recommend doing business here! The manager Kayla was was very helpful and knowledgeable. Storage unit and entire lot was clean also.
-
September 2022 by meghan clark
Both Kayla and Matt were very kind and very attentive to my needs of a rental would recommend this store to anyone who asks .
-
September 2022 by Ashley Patrick
Great place and the manager there helps you out anyway she can.. Great experience here
-
September 2022 by matt
The place is great, the manager Kayla is especially knowledgeable and so nice.
