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September 2025 by john leonard
Horrible location. Unfriendly staff at the desk. I have been coming to this location for 30 years and until now their customer service sucks!!!!!!!!!!!
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July 2025 by Chris Malka
Don’t know how this USPS hasn’t been DOGE’d yet. Never operational. There’s always something wrong whether it’s internet down so they don’t work or they decide to close down 15 minutes early and refused to help customers.
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June 2025 by Neysa
I arrived at noon for a passport appointment at 12:15 and was told there was a wait. After asking 3 different clerks - and another wait in line - my scheduled service finally began 45 minutes after I checked in. As I'm waiting for my photo to be processed, a guy walked in and shouted across the room that he needed a passport pic. He was immediately taken in for his photo. And I continued to wait to complete my scheduled service.
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June 2025 by Paul C Cueroni
Made an appointment and got our passports. Completed the paper work prior to the visit. Excellent service and most helpful. Thanks.
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June 2025 by Robin Ray
Very nice and helpful
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May 2025 by Devin Rider
Lady at the front is no help at all appears she doesn't even want to be there nothing but disrespectful and sarcastic remarks the whole time very unprofessional and disgraceful
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April 2025 by Chad Schaefer
Jed from the Port Richey or Hudson branch needs NEW training on customer service.
*Managment- Train your staff with education and policy on organization, communication & customer service.
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April 2025 by Rhonda Reiter
There was a short line but at certain times the line is out the door. There's two workers, sometimes. They can be nice or a little cranky.
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April 2025 by Roman
I recently visited your post office to apply for a passport. I arrived on time and had all my forms filled out and ready. However, I experienced a significant delay because the person ahead of me was filling out their form very slowly, taking at least 15 minutes.
Despite being prepared, the passport application worker refused to receive my application until the person ahead of me was done, for no apparent reason. This resulted in a longer wait time for me and potentially others.
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April 2025 by Jessica Gagne
Spent all morning calling this location to see if they accept walk ins to do a passport and was referred to the website and checked the website and seen they accept walk ins. I headed over just for this older african American lady to be rude and let me know they won’t be taking walk ins all week……like really. Mind you when I first walked in she was so nasty to another lady that was next in line. Give me a real person that will answer the phone or don’t have it on the website they will take walk ins and don’t put rude people to work front and center doing customer service.
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March 2025 by Thomas Philio
Excellent
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February 2025 by Ron Hughes
The worst just the absolute worst. Continuously loses my mail and packages.
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January 2025 by Debby Romero
Staff was friendly and very professional
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January 2025 by Signature Sara
Had a really nice experience here, came to get change of address forms, filled them out, presented our IDs and we were on our way! Friendly employees and clean office. They were very quick to get to the next customer too. Great service here!
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January 2025 by T F
There used to be some good mail carriers here. Now unfortunately they are completely incompetent. Mail shows up on informed delivery but never finds your mailbox. Who knows what they do with it. Complaints to the Postmaster here are a complete waste of time. The attitude is they are doing you a favor by delivering your mail and we should be grateful for whatever mail they do decide to deliver and we should just forget about all the mail that never gets delivered. Absolutely no accountability.
