Wells Fargo Bank

Most Recent Comments

• May 2025 by Attorney Richard Hidalgo
  Greatly improved service since remodeled. I have never waited, more than a minute, to get service. I've been a Wells Fargo client since 2014. They are full Service Banking.
• March 2025 by Theresa Lulow
  11:15 am. 7 people in line 1...1 teller!! The other girl took 10 minutes to get her computer ready!! I stood in line for 25 minutes!! Then no one said sorry for the delay. Simple withdrawal!! Ridiculous!! 😡
• February 2025 by Rachel Koruo
  Awesome experience with Billy the manager at this branch.
  
  He was able to help me on a Saturday before they closed, and he even took the time to explain everything without rushing.
  
  They are extremely professional, friendly, and kind.
• December 2024 by Suzanne Dallefeld
  I dropped in yesterday to update my beneficiary & I didn't have an appointment.
  Stacey Dueland took me right over to her desk and helped me! She was so pleasant & knowledgeable!
  I'm going through a lot right now and her kindness made my day.
• December 2024 by Brandon Henson
  Total nightmare location. Go to literally any other WellsFargo. Waiting 90+ minutes to close an account is absurd.
• August 2024 by Maureen “Maury” Dreese
  This branch really needs some attitude adjustments! I’ve been a member for a very long time and never was treated unfairly or rudely by anyone. My mother got a stroke and I had to take care of her and take care of her finances and she has been a member for over 30 years since the old location that just got tore down which the was the original Barnett bank. Apparently, the Hudson location doesn’t believe in old-school relationships or looking up things, but I had a problem with Jennifer and the teller and she’s been giving me nothing but problems since I moved back after my mom had her stroke. My mom cannot drive. My mom doesn’t even know how to use a smart phone. She has mild onset dementia, and sometimes doesn’t even know what day of the week it is. She is handicap and also a veteran . Jennifer gave me problems and told me that I couldn’t deposit cash into her account because that’s what drug dealers would do and they had a problem with drug dealing within the Wells Fargo office with “trafficking drug money” . I have called and complained about her and I just asked for an apology which I never received, and Billy the general manager accused me of wanting to get Jennifer fired???? I have waited long enough to be treated correctly . I’ve been very fair. Jennifer also treated me so rudely and made me go outside in the hot sun to the ATM a couple occasions instead of doing a pin verification inside the office where I could just go and verify everything when she already knew I was on my mom‘s account since I am her POA. Since the very first time when I was not on the account to put Cash to pay her water bill originally . The staff overall is nice at that branch however, Billy didn’t treat this like it was a serious situation and Jennifer is very unprofessional and I would not recommend going to this branch go to the branch on Ridge Road. I have been very fair and patient . I waited for an apology for her rude behavior, and I never got an apology. All I asked for was respect and help to help my handicap mother and it never got resolved. Wells Fargo do better . She can’t drive or get around and has onset dementia. Unreal ! People need to learn how to delegate and act accordingly to situations in a professional financial institution, such as this. Unreal !
• July 2024 by David Fernandez
  Everything gets made more complicated and difficult. They make up rules and say it’s Wells Fargo policy. Been with Wells Fargo for years and unfortunately just moved next to this location. I’ve had the same documents notarized over 20 times at all other locations and this location refused to notarize and made up some bogus reason why. Not the first time I have issues with this location.
• July 2024 by Nancy Kay
  My elderly disabled mother has accounts at the Hudson Fl office. Took her to renew CD with better rate, quietly sat next to her while she explained to Brandon what she wanted to do with her account. He insulted me by saying (paraphrase), I was an out of state daughter who is getting involved in a parents affairs. I LIVE HERE! My ELDERLY parent needs help and implied I was a GOLD DIGGER! Also, Reps will withold options and information. Do your homework before doing business here.
• June 2024 by Kara Shuffitt
  This is the worst wells fargo I have dealt with as a customer of over 15 years. With just one person in front of me, the one and only teller was with them for 20 minutes. There is no sign in for notary services or any other meeting with a banker, so you have to wait for a teller just to check you in. Horrible, inefficient process. This was incredibly frustrating. I'd rather travel further to the next wells fargo then ever come back to this one.
• March 2024 by Christine Coppersmith
  Can’t get anyone to answer the phone
• February 2024 by Karen Knusta
  I worked with Ginger Fenton, Personal Banker recently. On both occasions she was very hopeful, friendly and extremely knowledgeable. I made appointments with her so I didn’t have to wait. She also answered emails to make everything easier for me. If you need any assistance, ask for Ginger. She will make your day brighter.
• October 2023 by Bob James
  10-20-2023, I was at this particular facility, waiting patiently to see a bank representative for some professional advice to one of my personal banking accounts there. Unfortunately they were all busy with other customers, and I did not have an appointment. So I was just hoping that someone there would get freed up, and could speak with me before the 5pm. closing time. So I sat there waiting patiently over an hour+, and it was getting towards their closing time. When one of the tellers took a moment to come from behind the customer service counter, and ask if there may be something she could possibly help me with? I explained to her my plight. And she asked me to come up to the counter, and she would do her best to try and help me. Needless to say, she was able to not only help me with my personal banking issue. But she did it with a great smile and attitude! I think she could sense that I was pretty much ready to hear more dissapointing news that she couldn't help with my banking issue. And that I would need make a appointment next week to see a specific bank representative. But she was able to handle this issue pretty easily. So a "SUPER HUGE" shout out goes to no other then Dana there at W/F Hudson branch! We hope that your branch manager is able to read this. And knows that you are without a doubt a HUGE asset to the Wells Fargo Financial Institution. Thank you, Thank you, Thank you. ⭐️⭐️⭐️⭐️⭐️
• October 2023 by Warren Wilson
  In five years I've never had a problem with Wells Fargo. They notify me anytime there's a questionable charge, I don't have to put a PIN number in when I call I, they have voice recognition, which is pretty cool all in all I would highly recommend this Bank.
• October 2023 by S Beattie
  Wow these guys don’t know how to do their jobs.!To open an account it’s like they don’t want new customers.Absolutely ridiculous even the customer service on there 1800 number.Your lucky I couldn’t do a half star or even no star.
• August 2023 by Patty Howard
  Good, friendly staff.