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December 2022 by Chris Pavlas
Very friendly staff.
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November 2022 by Parrish Hollingsworth
I've been a member of EFCU for several years and the service has always been excellent. The staff is always friendly and helpful.
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December 2021 by D. C.
What amazing customer service. I cannot say thank you enough to this bank. Thanks Haley, my nieces and nephews holiday will be better because of you. Merry Christmas!
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September 2021 by Sladana Lujic
If I could give zero stars i would..racially discrimination due my id,driver license and green card having expiration date!Being in the States for 5 years never had any problems with other banks. Ridiculous? I will simply take my money elsewhere
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April 2021 by kukuku kukuku
0 stars. They dont even answer the phone!
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March 2021 by Martin DiGeronimo
Excellent customer service. Extremely efficient and committed to service. Highly recommend EFCU!
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June 2019 by Larry L.
I've been dealing with EFCU for years and they have always been there for me when I needed them near or far away. This location has had just about the same friendly smiling faces that cafe when you walk through the doors. I mean sometimes you can't make it to the line before you're greeted and ask "how may we help you today?" With most FCUs the rates are usually better then going with a traditional bank, especially for car loans. They a myriad of other services to assist you if you're a member like Notary, extended warranty, and a few others. Eglin FCU is definitely worth the business if looking around for a sound financial institution to do business with.
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February 2019 by joel mead
Just wanted to take the time to leave a review for this place. It was an absolute breeze to setup an account here. Everyone I spoke with was polite and helpful. Deborah made it exceptionally easy to get everything in order and was able to answer my questions at the same time while building my accounts. I would absolutely suggest establishing an account here if you're considering it.
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November 2018 by Rico H
Went in to take care of an escrow refund that was due to me and they were very helpful. I was in and out of the office in 5 minutes.
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July 2018 by C A
One star just because the people are nice. Constantly my login is disable for no reason or explanation. Countless time when your servers are down my debit card doesn't work putting me in uncomfortable situations. Checking account was automatically closed and debit cards expired due inactive card balance. I could go on for ever and have expressed concerns many times. Is is not including the wrong doing you have caused my wife with her account as well. This is why big banks are taking over.
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May 2016 by Breeze In
I accidentally left my card in the ATM... I immediately called the next day and was told they destroyed it no one asked my permission nor tried to have my bank contact me or anything but they destroyed my only means of funds for myself and my daughter and wasn't even apologetic about not offered and suggestions for an alternate method of getting to my funds I do not bank with them I bank with Service Credit Union who is a sister branch so getting a new card would have taken 10 days and I needed to leave today ! Horrible customer service I wouldn't bank with them nor suggest anyone else do so
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December 2015 by Ozias Sanchez
All female run branch with great customer service!
