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August 2023 by Chrissy Kruppenbach, MTS Coordinator
Always Friendly, Kind, Professional, Caring, & Intelligent! They know what they are doing and are not afraid of doing what's right & Fixing our bike right... We have Good Bikes & it pays to take care of them & maintain them, just like our human bodies & cars, if we take care of them, they will take care of us... THANK YOU!
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August 2023 by Robert Greer
I recently ordered a bike from the staff at Bob's Beach Bicycle Works. I spoke with Scott, who was very helpful through the ordering process and kept me informed during the ship and build progress. I was promptly notified when the bike was ready for pickup. Scott and the staff at Bob's was very informative and helped with adjustments, test rides and a few accessories needed to get me going. I very much appreciate their attentiveness and patience (I ask a lot of questions). I would highly recommend Bob's; they are not just salesmen, they are bike people.
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August 2023 by Roger Cohen
Unfortunately, I had a terrible experience. I’ve been going to Bobs Bicycle for many years and I’ve not had too many issues. The last time I went I dropped my bike off and ihey unilaterally made unauthorized changes. When I came back to pick up my bike, surprise! Additional charges were added without ever checking with me and they said they would take the parts back off.
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June 2023 by jared stowe
The staff and management were friendly and accommodating. They helped my sons find the perfect bikes. They even allowed them to test ride them to make sure they were a good fit. I'll definitely be returning. My son ran over something and got a flat tire and they were very helpful with that as well.
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May 2023 by Michelle Mccartan
Great service when I got my beach bike The people who work there are very helpful.
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May 2023 by Sara Jackson
My husband and I have always had wonderful customer service from Ben at the Eau Gallie location. Very nice guy, knowledgeable, and super patient with me when I first started riding. He is a wizard when it comes to fittings! I should have written a nice note a long time ago...Up until today, I had only had in-shop dealings with the Bob's staff. This morning though, I got to experience how Bob's employees make a difference in the community outside of work too. I was on an early morning ride beachside, and I got a flat rear tire. I was having an absolute heck of a time trying to mess with it, it was still very dark and I had not yet had to take the rear wheel off of this particular bike so I was definitely having a rough go of it. I was just going to walk it home and then a guy walking by asked if I needed help. Turns out his name is Paul and he works at the beach side store. He helped me get the back wheel off and replace the tube and quickly got me on my way. He was very friendly and so kind to give up a chunk of his morning to help a stranger.Thank you to the folks from Bob's, both in and out of the store!!
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May 2023 by Jeff Herman
Bob’s has a knowledgeable staff who excel at helping you make the right choice on a bike or accessories. We’ve bought two bikes from them in the last couple of years.
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April 2023 by Brian R.
Fantastic! We rented 2 bikes for the weekend. Friendly staff helped with adjusting seats and suggesting trails. Nice Trek hybrids perfect for long or short rides.
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January 2023 by Shane OBrien
I’ve bought many bikes from them. They always have the best customer service along with great quality bikes. I highly recommend and will continue to do business with them in the future!
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December 2022 by Paul McKnight
Always a great place. Scott and Mark treat you like family. Work is always done as expected and the pricing is fair. I wouldn't go a anywhere else.
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August 2022 by Eric Saganov
great people great service great products what else can I say? I originally contacted them by telephone over the weekend and someone got back to me Monday morning first thing. they told me what was available. I have been looking for a 24 inch BMX bike for over a year, and these guys had a couple they could order for me. I went in later that day and had them out of the bike. Wednesday I went back and picked out a few accessories which they were more than happy to install on the bike when they assembled it. Thursday they received the bike and Thursday afternoon at about 5:00 p.m. I was on my way to the shop to pick it up. I rode the bike home which is about three and a half miles and it rode like Silk. I can't say enough good stuff about this place
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August 2022 by Isabella DiMaso
Fantastic service all the way through. I ordered a bike through them from the manufacturer and they actually shipped the wrong bike. Bob's called and explained the situation to me and that they would reach out to the manufacturer to ship the correct bike. Not even 3 days later, they had the correct bike assembled for me, all ready to pick up. Great team, great service. Highly recommend them.
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August 2022 by John
Awesome bike shop, we test rode whatever we wanted, purchased 2 bikes and are very happy. Everyone there was super nice, great job!!
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June 2022 by Nicole Anastasia
These old timers are not into customer service. Just rude… probably because I was the only woman in the shop.The younger kid was way more helpful and he was even working that day…he was actually buying a bike for his dad. The owner was even rude to him. Just a really bad vibe. I’ll never use their shop again!
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May 2022 by Logan Walters (Notailmouse)
Great staff, rent a bike here if you are from out of town or buy one if you're a local. Great staff really friendly. Great selection just wish i wasn't 7ft tall and could have tried some myself.
