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March 2024 by Karen Parish
Extremely knowledgeable, professional, helpful and friendly!!
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March 2024 by Louie Monjer
Great place to do your taxes
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February 2024 by Kristian Qaqi
Perfect service
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April 2023 by Esteban Amores
Great service! Minerva was very helpful and fully guided us through the process! Thank you!
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April 2023 by Heather Brownlie
Minerva Stern was knowledgable and thorough with my tax return. I will be a repeated customer with her next year!
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February 2023 by Sivakumar Rajendran
CAROLE CONWAY is highly knowledgeable in tax filing.
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May 2022 by Sierrah W.
I do my taxes on my own each year, but this year there was an extra step to one of my W2s that I didn't understand or have time to figure out. So I bring it to HR to finish it up and get it in before tax season finished. I was originally thinking they would charge $80 to file my taxes for me, because that's what the site says. I was then told by an employee it would only be $30. GREAT! I told him to finish up my taxes and let's get it sent in. Never heard back, I believe that was the point I was supposed to go in and sign it off but I never had since I was working. Next time I try to finish it off I'm told it's a $160 charge!?!?!?? I was never told I would be charged this at any point before then. I was charged for my proof of getting a stimulus (which is a letter, no input needed) and for my ACA (the charge for that was the same as what I was getting back for it, coincidentally). If I had not provided those required forms I would've been rejected by the IRS. Both forms were more simple then a regular W2. So it was really upsetting to never be told I was going to be charged for them at any point in the process, when I could've done it myself with a little advice. I do not recommend leaving your paperwork with them for simple refunds. Instead, go in for ADVICE for questions you have. Because now I'm barely getting half my refund.
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April 2022 by Joe Perrone
Quality of service I have received for over 6 years has been excellent
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April 2022 by Connie Granfors
I appreciate the personal and thorough service Carole Conway provides me!
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March 2022 by Sandy Bean
Have used H&R Block for years. Michael Guley was professional and very informed with the tax laws. I will book with him next year.
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March 2022 by Gary Morgan
Timeliness and accuracy. Recognized when I was missing required documents.
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February 2022 by Lindsay Johnson
Called before hand to ask what their cost was to file my taxes. Was told it was an $80 flat rate. I confirmed this 3 times. When I went in for my appointment with Mike, I believe his name was, he told me it was going to be $125. When I asked about the extra fee, he explained that I was getting sooooo much more for that price. At the end when I saw the tax return amount. I mentioned Turbo tax quoted me more and charged less, he didn’t seem to have an answer. Basically, don’t waste your money here. Giving it 2 stars because the receptionist was nice.
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February 2022 by Jennifer McGee
Fantastic customer service from my H & R Block Tax preparer, Mike Guley
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June 2021 by Pete Castor
Having Carole Conway prepare my taxes is a great experience. She is meticulous and diligent....and explains the return details extremely well. She is the reason I use H&R. Thank you, Pete
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June 2021 by peter wolff
II filled taxes at h&r in March, they where finished on May26th. Three agents worked on my taxes. On numerous occasions I tried to reach out to them. Only the last agent did her job and finished my taxes and responded to me. The three agents worked in tree different offices. I have never experienced this kind of incompatence with H&R block Office closings with out notification. Agents who did not return calls, Receptionists who could not get me to agents.