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“James and Michael did a great job when I stopped by because the microphone on my old phone had stopped working. Short wait time. They got my phone upgraded and put my wife and I on a new plan with lots of Hot Spot time for each line plus getting us into AT&T Internet Air with a resulting cost lower than our current monthly bill. Thanks James and Michael. Much appreciated.”
10AM - 8PM
845 Palm Bay Rd NE, West Melbourne
Mobile Phone Accessories
“My iPhone was not working right so I took it to TheFix inside the Walmart on Palm Bay Rd. A nice young man named Gavin diagnosed & corrected the problem by the time I finished my shopping at Walmart. I even bought a new iPhone case too. I highly recommend TheFix !!”
“I have been there 2x now.. fabulous service, so kind and patient.. always recommend them...so glad they are here to help me, i'm not very savvy with this stuff.”
“I just want to say, I think Ms. Veronica for all her help. She was a big help to me and my brother getting his information back and being able to get in back into his phone. She was a big help.So keep her and keep her more money.Banks have a good day bye”
“I had issues with my Google account the Verizon rep was helping me and got more progress then I did. Even tho he didn't need to do it he ended up helping me! Appreciate it”
“Very kind, very professional, very efficient and very helpful! Highly recommend this store for any Cricket Wireless needs!
Melanie and Bryan are top tier customer reps and techs!”
“Chris was the gentleman who took care of me. He was so knowledgeable about everything he was doing. Went out of his way to help me in so many ways and was very patient and didn't hurry on taking care of me even though other customers waiting. You don't find service, anymore, like he shows. Just wish their were more like Chris. Can't say enough good of this guy!! Thank you Chris if you ever read!”
“Tyler at this store. Was above and beyond to help my husband and I while being out of town.
Thank you thank you for outstanding service !
This store was so so helpful with tech and customer service. We have been customers for 48 years. Thank you AT&T !!!”
“I needed a new charging port on my old LG phone and they hooked me right up. Phone was in great shape and now it is charging properly. THANK YOU! Friendly staff and speedy service.”
“I was having major problems with my phone and went to Verizon in Viera. We were met by Chaz who listened to our problem and very promptly corrected everything. He was personable and extremely efficient. It was a pleasure to do business with him. We couldn't have been happier. He is an asset to your business.”
“Andre was very helpful and patient with me in getting me my new phone. He told me everything I needed to know and he's a great young man. Highly recommended to get a raise?”
“I usually dread dealing with phone stuff but wow having Matt at this cricket store completely changed that. I came in to bring my number over expecting a long frustrating process. Instead I was greeted by someone who clearly knew exactly what to do. Matt made everything super easy, explained all my options and got me set up faster than I imagined.
You can tell a huge difference when dealing with Matt he was professional, friendly and knew the answers to every question I had. Honestly I've been to other cricket locations and none compare to this one now.
If your thinking about switching to cricket or need help with anything at all don't go anywhere else. Come to this store and ask for the manager. You won't regret it they've completely raised the bar!”
“Aaron is amazing! He went above and beyond to help get my new phone started and made sure all was taken care of before I left the shop. Highly recommend this location”
“The team in the Viera has been customer focused and provided superior service each of the 3-4 times we’ve been in the store in the be past year. Today (7/10) is most recent and Brian did an exceptional job helping me with a tricky and time sensitive telephone number transition. His professionalism and patience to get to a solution in an expeditious timeframe was key to a successful conclusion, and very happy customer. Thanks for an outstanding job well done!”
“I had a big problem with two lines I have, and the customer service representative Giorgy was extremely helpful. He had to stay on the line with us for a while and was always patient and friendly. Thank you very much for your help, Giorgy.”
“Everyone at the Norfolk Parkway Store is wonderful and extremely helpful. I've never waited to be assisted, and they are always so knowledgeable about all the phones and products. I came in to exchange my phone, and the rep was quick and efficient in reviewing my account and detailing my options. I told him I had a specific amount of time, and he managed to do all that was needed within that time frame.”
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“After lackluster service at a Verizon corporate store, I didn't have high hopes for this store- but I was so wrong! Eddie the sales rep was extremely helpful, friendly and knowledgable. He helped lower our bill, pick out two new replacement phones and even set them up! Gave good advice and was very down to earth. I sure hope he stays there!”