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January 2024 by Carolyn Belena
Joseph was very knowledgeable and worked with me to rectify my WiFi and station problems. He was very patient. Worked for 40 minutes until problem solved. Thank you Joseph!
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January 2024 by Kathy Parrish
Talked with Camilla. She was very helpful. She took care of what I needed. Very professional. Thank you Camilla.
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January 2024 by David Levine
Zach 4332 & ira 4315 are
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January 2024 by Terry Jaszcz
Tech 386 John. His service as been outstanding. Tracked down the issue in my home with the cat5 so I can inform the builder. And he made sure my wife was able to work from home. Thank you John.
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December 2023 by Rick Strangeway
I was with my next door neighbor when Jimmy (Tech 4323) came to do her Blue Stream installation. He was prompt, professional yet personable, and patiently answered all of her questions. He was careful to not leave any mess from the work. Great guy and an asset to the company.
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December 2023 by Keri Michaud
Jimmy,tech 4323. Outstanding professional and very personable.
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November 2023 by Bill Blais
Weak internet service!! If you love watching your greatly anticipated football game on your only day off in 1916 still pictures for $150 a month and only speaking to a representative during 1970 bank hours, man this is your service provider! The second there is another option where the live…ADIOS!!
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November 2023 by Charles Davis
IRA 4315 thanks for your great explanation of service , also very pleasant & professional.
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October 2023 by Janet Valencia
Christina I believe that’s her name was so nice and understanding she helped me with an internet issue I had. She was very quick to resolve my issue! Highly recommend her!
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October 2023 by henry rosenzweig
David 4313. Is a. Very patien man. His instructions will be most helpful. I can't think of a way to improve what David did for me today thank you
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October 2023 by Alan B
Blue Stream provides our community with bulk services. Our experience with them recently has been exceptional! Their ops team is knowledgeable, deliberate and professional in everything they do. We collaborate closely with Renee, our Strategic Account Manager, to address any issues that may arise and bring closure in a prompt efficient manner. Renee goes above and beyond to ensure her team responds to our needs and concerns. We look forward to our continued partnership and growth with Blue Stream.
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September 2023 by Carl Frost
Commenting as a business customer: Since the buyout of ITS FIBER the tech support is slow and quality questionable (who am I to judge). They are (now) disorganized and/or seriously understaffed. The basic fiber service remains 100% (hence 2 stars) but if your business requires a complex network with multiple nodes and service types I suggest outsourcing the internals and just subscribe to the fiber connection. The Bluestream team just doesn’t appear to have the skill set to manage high tech. Alternatively insist on a Quality of Service contract provision!
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September 2023 by Nolan Allen
I was highly pleased with the professionalism of tech number 6454, Joe, who took his time and patience for hooking me up to blue Stream fiber. If I could, I’d give him 10 stars. Blue Stream fiber has been very easy to work with. I am impressed and I will be sharing my Experience with my friends
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September 2023 by Lyndsey Mariani
I want to give a shout out to Joe! He’s professional, trustworthy and efficient. I couldn’t of asked for a better technician.
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September 2023 by Alexander Beringer
Very poor and unresponsive customer service. Very poor communication to clients during outages. Lots of calling, transferring, and excuses all around. Seems understaffed and disorganized. Took 3 days to resolve a ticket and had to call 10 times to finally get someone to get our business squared away. We are a business client and business was impacted because of the outage. Not at all happy with how they handled this.
