-
February 2024 by Crystal G. Nelson
They are terrible, you go in there. They are highly priced. They can't help you do anything with your phone. Is just the biggle waste of time and a waste of a store. So if you want your phone service to work on your phone I suggest you find a way to do it yourself or take it. To another Boost Mobile store period.
-
December 2023 by Fritz Asphalt
Crappiest customer service I've ever had will not go back
-
October 2023 by Lelia Hood
Even though I ran around closing they you g lady was very helpful. She wanted to make sure I was satisfied. The store did look closed at first because most of the lights were off, but the open sign was on.
-
July 2023 by Sheila Hinson
The employees there are not experienced enough
-
March 2023 by Kyle Bush
I would have gave no star if it would have let me I've had two different experiences with the little girl she's sure not a woman she was very rude and disrespectful and unprofessional both times and doesn't have a clue to what's she's even doing if that's what you hiring hire me I can do better and I don't have a clue either both times problem was unsolved I will never return and going to change providers ur lose there gain
-
March 2023 by Larry Lane
Got over charged for a charger and was being hardpitched to by a fone after i clearly stated from the beginning that i was there to puchase a charger .
-
March 2023 by Allan Wise
Not so cheap but still good service
-
February 2023 by Miriam Stanton
I came in to get a tablet on the ACP and the lady had some problems with her phone and my ID well she could have gotten mad and frustrated but she worked through it and was able to get me a tablet thank you so much for your patience.
-
December 2022 by C.R
The guy that was in there was upset because I was keeping him from his food. Reminded me on several occasions that it was not his store. Complained that people did not want to do their jobs was why they sent me there. He did get what I needed after about 20 minutes of complaining. I was dropping boost mobile anyway.
-
December 2022 by Jerry Vickers
Very kind people, I'm in my seventies and they treated me with a great respect and did what I wanted and I appreciate it thank you
-
October 2022 by Michelle Jackson
Went there for help with my new cell phone and I ended up just leaving and figuring out the issue myself.....I used to love coming here years ago.....now I'll just go somewhere else when I have a issue.....poor customer service!!!!!!
-
September 2022 by Robbie
The guy that was in there was upset because I was keeping him from his food. Reminded me on several occasions that it was not his store. Complained that people did not want to do their jobs was why they sent me there. He did get what I needed after about 20 minutes of complaining. I was dropping boost mobile anyway.
-
August 2022 by Cymba F.
Although Walter did do his very best for 4 hours he was absolutely unable to complete my transfer from assurance wireless to boost Mobile the owner did not seem to be that concerned over the telephone and was more worried about making sure I got a cheap phone then actually helping me that's fine there are plenty of other providers that I can go to but that's 4 hours of my life that I'll never get back and as I said Walter did everything he could The Man behind the counter he did everything he could but as he received no training and no help from anyone that he called including the owner there was precious little he could do but he did try perhaps a boost Mobile where the owner actually cared about their customers is better I don't know this was my first walk into boost Mobile I won't be going back
-
January 2022 by Lee Golden
Twice now I have gone to the boost Mobile store in the last week to pay a phone bill. Twice they have been closed and so my trip was wasted. If they are going out of business they will probably be doing a service to the community by doing so. If you're going to advertise as they do on a website that says they're open then you need to be open.
-
October 2021 by Stracy Tracy
Gentleman was knowledgeable and very helpful
