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November 2023 by Amber Baker
They were professional, pretty friendly, Very knowledgeable about what they were doing. Got done pretty fast most definitely would go back or recommend to another person.Services: Auto battery replacement
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October 2023 by Dawn Dorsey
We just moved back after 20 years of being away from Citrus County. We needed someplace to take our five vehicles, ranging from a 2010 all the way up to a 2025. We saw an ad on the billboard in front of their business, and decided to give them a try. They were the least expensive for a full synthetic oil change for our 21 Kia van. While inside I met someone who had been a client for 19 years, and did not even take his brand new vehicles back to their dealerships that they came from. That says a lot about somebody. We will definitely be bringing our other four vehicles here
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October 2023 by Angela Basenback
I have never taken time to write a review but due to such a great experience I felt it important. I’ve been around the auto repair industry for years so I’ve seen the dirt and grime attached to managers and technicians doing. Allen the manager exceeded my expectations. I felt more like family than a client. He was honest and fair. The work was done at a timely manner and the problems solved. If you’re looking for a place to trust that won’t take advantage of you and your pockets I would highly recommend this place!Services: General repairs & maintenance
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September 2023 by Jen Blake
Manager saved the day! Was able to fix my tire in no time, when others said I needed a new one. Honesty and integrity are my top compliments for him. He will have my future business no questions asked.Thanks again!
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August 2023 by Edward King
Great folks here checked out both my cars for summer when the ac went out in them both. Very helpful and super knowledgeable
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July 2023 by Harry Smith
Allen was great. Keep me informed all through the process won’t take my card anywhere else. Hal SmithService: Electrical repair
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July 2023 by Houston Poyner
Allen was great about looking at my car and advising what to do, I will be taking my car back for more service..Service: Electrical repair
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June 2023 by Mike Graham
Keith was very helpful and I was happy with the service and the cost of the a/c repair.
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June 2023 by Cassie Downey
They are all so nice. Quick and easy with oil changes too
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May 2023 by Daphne Peterson
The mechanic found the problem quick. Michael and Heather gave me a loner car so I had transportation for my family while my car is being worked on.
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March 2023 by Jacob Smith
I took my dodge charger to this location, it was a coolant hose leak. When my wife went to pay, they would only use one discount from the discount booklet that we had purchased. Also would not give the military discount. At that, they didn’t use the most effective discount available in our booklet. It was somewhat expensive, 3.8/5 for that experience. Right after I picked up my vehicle and drove it, I noticed that the air conditioning was only going through the defrost vents. When I called to inform them, Michael said that things happen to vehicles all the time and it wasn’t them. Occam’s razor- the most probable scenario is usually the answer. I explained my concerns to Michael and he said I could bring it in but inferred they would charge me. I went to the Crystal River ice cold air (who has been fantastic for me always) and they found that the electronic dash climate settings had been modified. They didn’t charge me for a diagnostic and they showed me how to fix it if that happens in the future. Michael, it was your team but you deflected responsibility without consideration. For that reason, I will never go back.Edit: I changed my review from 1 to 3 stars because of the owners tactful and professional response.
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February 2023 by Chris J.
I highly recommend staying away from this company if you value your car. My first experience for a simple oil change resulted in having the drain plug not replaced correctly so all of the oil drained out on my garage floor. The car had to be towed so they could replace the plug and the oil. The same car and another car have been brought in for an oil change and both have resulted in leaky oil pans that need to be replaced. What are the odds of that. I don't trust them any longer. *****Additional info. The owner and his wife went out of their way to make things right with this unfortunate mess. They stood behind their customer service promises, which I found highly refreshing.
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November 2022 by Stacey Iddings
I had previously tried a local garage in town who quoted me $2800.00 to fix my a/c. I took it to Michael and his guys at Ice Cold Air and they said out the door it would cost me $1300.00 to change the evaparator core. He also filled my freon and had me come back a couple days later to check to see if they could get a better idea of what the issue was. I could not have been happier and will definitely use this shop again!Service: Air conditioning
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November 2022 by Michael Hubble
Long story short - Brought in car with no a/c. $2k later no a/c , another problem not totally fixed, and a quote of $1.2k to fix a/c. Smooth talking money grabbers here.
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November 2022 by C. Mark Scott
Ice Cold Air gives excellent service everyday and Michael the manager stands behind his workServices: Auto A/C replacement
