Lowe's sells warranty plans for the appliances, but they have nothing to do with honoring them. Bought a whirlpool refrigerator with the plan, fridge breaks down, 14 phone calls and 3 visits to the store, 7 weeks later technician fixed the problem.
August 2023
I can't believe the low ratings people have left for this place. I've found it to have some of the most friendly and helpful staff I've ever encountered in any home improvement store of this type.
May 2023
Worst store ever still waiting on refund for wrong floor's awful customer service no one knew what they were doing multiple calls and nothing has been resolved