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March 2024 by Daniel Yanke
Just wanted to pick up a specimen container for culture could Not pick up a container or speak w a person on how to obtain container.
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February 2024 by Shannon Kennedy
The worst customer service model in any health care establishment. There are no receptionists or customer care representives to help patients. Confused patients stand at the automated kiosks and are treated rudely when they attempt to ask questions. A perfect example of corporate greed cutting staff and automating everything. I wish there were more options available.
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February 2024 by Pam Stocker
Always friendly ❣️
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January 2024 by Sharon Wiese
I scheduled my appt. online and correspondence was good. Place was clean, easy check in, short wait time and the phlebotomist was professional and polite. I had no issues with Quest, only with rude people there waiting.
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November 2023 by Emilie Foit
Please go anywhere eals than here. They are awful with there Patience.I was here for a glucose test and was yelled at and grabbed aggressively by the lady and told that she would just stick me again if I moved.I kindly told her before starting that I am very afraid of needles and I'm going to do my best not to move or cry. But she still treaded me with complete disrespect and anger when I started to cry and flinched.Just pass on this one and go to the one in Brooksville, they were very sweet and respectful and knew how to work with those who are afraid of needles.
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October 2023 by Amber Albert
I didn’t have an appointment, walked in and signed in. I was immediately served by Mona. She had excellent customer service, she made me feel comfortable. She is very personable and professional. Top notch service! Thank you.
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August 2023 by Jason Molina
Absolutely rude people work here. You shouldn't work with people if you don't like people. Needed to be tested for employment arrived at 2:10PM. There was no one around to assist customers. Building was empty and after I signed in I heard the employees say they didn't want to test me today. They waited until 2:45PM to come out and tell me that employment testing ends at 2:30PM. In the time they spent arguing about not testing me I could have been done. Laziness and rude is an understatement about the employees in this building. Arguing about helping someone get a job by just doing their job is inhumane and despicable. It's a shame 0 stars is not an option.
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August 2023 by a d i n
i have anxiety about getting my blood drawn but the staff was so nice and it was very quick i felt comfortable here :)
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July 2023 by Kelly Hall
Took a friend to get labs drawn. She didn't have an appointment so she was on the standby list. Honestly thought we would be there a long time but that was not the case. They had 20 appointments and we waited maybe 10 minutes or so. It was great.
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July 2023 by Michael Cypcar
I walked in, without an appointment. I logged into their computerand found it simple and easy to use and understand. It said Iwould have an hour wait before they could take me. To my surprise, within minutes, they called my name. The nurse who drew my blood was very professional and friendly. She even buttoned my sleeve for me after we were done. Ibelieve her name was Amanda. Nice lady! Great place to have bloodwork done.Mike Cypcar
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May 2023 by Patricia McDonald
I arrived ahead of my appointment time to see the office closed. I made the appointment for this office and it was confirmed the day prior. Why did several people have the same issue that day? Why couldn't you tell us this location is closed.
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May 2023 by Katerina
Ericka was amazing! I'm difficult to stick for blood draws, but she was successful on her first attempt. She was also very professional, answered my questions, was organized, and provided timely services... Overall, an excellent experience. Thank you very much! ??
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April 2023 by Yvonne Polk
The Lady Name Amanda who Take My Blood was so Kind and Let Me Know my other Lab work to soon. she is Very Nice to Me. Thank you Amanda for your Kinds.
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April 2023 by Free America
I went here this morning for the obvious and the lady who cared for me is Awesome.I did not get her name but she is so on top of her job !!!!!!!!❤Mad love for you lady ?
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March 2023 by Jessica Webster
The experience was fine, however DO NOT leave your credit or debit card with them or pay your bill in- office. I paid my bill in office and now they've charged my card without getting authorization from me again. Beware. It's also not super easy to get someone on the phone to reverse this.
