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October 2023 by Lindsey Morgan
I specifically showed the employees 2 specific areas of my exterior I wanted them to buff, but also let them know there were some minor specs around the vehicle I wanted them to get as well. I got my car back and literally every spot I showed them was still there. THERE WAS STILL BIRD POOP ON MY WINDOW AFTER THE "WASH". $60 is a bit much for what I was advised was a thorough wash and interior wipe down. When I went home, it only took about 2 minutes to buff the areas out myself, so I can tell they didn't even try. I only took my car for a professional cleaning because I have to turn it into the dealership today. Next time, I'll just hire my neighbor's middle school child for $10 and call it a day.
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September 2023 by Brooke D.
How are you going to tell me your finished cleaning my car when there's grass and sand still all over my floor mat? How are you going to let me drive away when you just slapped a cleaning rag around and called it clean? What a waste of money. I usually clean my car myself at the gate car wash but thought I would treat myself. I feel robbed of my money. Don't even think about coming to this shit hole. Already on my way now to clean it myself. Also, don't do a shitty job and bother to even ask for a tip. I love tipping people for their hard work and time but absolutely not here.
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June 2023 by Savannah S.
Used to love this place but now it's terrible. Got the "best package" and the inside was pretty okay but the outside was so filthy that when you dragged your finger over it, it made a mark. The guy cleaning it was also blaming it on someone else. Gave up and left after asking him to wipe it, which he did with a rag that barely made it any cleaner. The automatic wash I did after was ten times better. Will never bring my business here again.
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May 2023 by Paul Loughrin
I've been getting my cars washed and detailed here, for many years. I just got my car washed and detailed again yesterday, and once again, they did a great job.
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May 2023 by Nanett P.
Went there today and told them what I wanted, went in and paid my bill. When it was done I gave the guy a $10.00 tip and he literally said "what I did was worth way more than 10 dollars". So I gave him another ten and he said "I did a lot". At that point I said I'm pretty sure you did what I paid for at the counter. And after looking more closely I really didn't even get that, the door frames haven't been touched, the cup holders still had crud in them, all the dash screens still had dust on them, the front had bugs just waxed over and I paid extra to have them removed. I've never been extorted for a bigger tip for substandard work. I would recommend a different car wash. The folks were nice and friendly but didn't seem to really care about quality of work.
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March 2023 by B M.
Last time today! 1 hour for a half clean car wash. Whipped down with dirt rags, windows are streaked. I went home and redid all the windows. Every time I want to give them another try...still disappointed
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March 2023 by Logan P.
Worst car wash service ever. All they do when your car comes off the rails is drive under the canopy and talk among themselves. There is absolutely no care for your car! They should have zero stars. Poor management and employees that should be unemployed. Very sad. I blame management 100%.
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March 2023 by Brenda Horst
Purchased the "Best" package, expecting my car to be thoroughly cleaned inside and out. I wasn't looking for a serious detail job but expected better. I sat outside and watched the attendant who worked on my car, he seemed to be spending a lot of time. So, I tipped him generously and drove away before noticing that my windows were not clean. Not a good job overall, but I was bummed out that my windows were spotty and not clean. If you go to Clean Getaway, I would recommend inspecting your car before tipping and driving away. My mistake for not doing so!
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November 2022 by Azra Slavic
I brought my car here several times for basic wash,and I was satisfied.Last time,to be exact last week, I brought imy car was fordetailed cleaning and wash,its pretty costly,almost $200.When I was informed the vehicle was ready,I arrived at the site to take it over,very excited to see the final result.I have older luxury car,,but in very good condition, I just wanted deep and detailed cleaning to make the car fresh.I wasn't pleasantly surprised when I looked at the interior of the car as many spots are left not detailed, and I have to point out to attendant what I was not happy about.I had to return back home and come again couple od hours later to take over the car.The detaling this time was better,however, for the amount of money I was being charged,I wasn't happy fully with the final result.My opinion is that with car detailing, the place should have another set of eyes to check on job being done,not only one person doing it and deciding whether the job was done correctly or not.I will return back for basic wash,but I will not be doing detailing.Service: Auto detailing
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September 2022 by Tammie Van Gilder
I paid for an upgraded wash and only half of my windows were cleaned and not all of my carpet was vacuumed. The service people were complaining about not wanting to be at work.
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August 2022 by pam barrett
Horrible. Today was last time they get my business. Service has been going downhill for quite a while. Today, not busy, plenty of staff. Payed $30 for car wash + $5 tip. This is how my car looked when I got in it…Services: Vacuuming
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May 2022 by raushan Simmons
They are pretty good but for the price they aren't as detailed as they should be. They do miss a lot of marks on a car. But overall the staff is a great bunch of guys and girls.
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May 2022 by Mike arnau
With only 1 vehicle. In front of mine it took 45 minutes for a basic car wash and the results on a scale of 1 to 10 were ONE. This is now the third time I’ve tried their service and received the same poor results each time. Needless to say 3 strikes and they’re out.
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April 2022 by Amy P.
My second visit this month-thanks Florida bug season. 9$ for a regular wash and only 3$ more for bug detail! 12$ for a shiny clean car. I haven't had the car long enough to dirty the inside :) Quick and friendly service, clean car that is hand detailed for 12$ fairly certain no other car wash (at least at the beach) can come close to that!!!! Since we know the bugs are here to stay...I'm thankful to have found this affordable gem! Now head overs there and get your dirty self cleaned up :)
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April 2022 by stretch stretches
New employee "ashley" has zero customer service skills & is not a good fit. I have retained there services 20-30 times in last couple of years however last couple of times I met with Ashley as to which she is very rude and will not make eye contact with you. I am not coming back!!!