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December 2023 by Emory Burda
Cannot recommend Donald more!!! As a young first time homebuyer, I was nervous about not understanding the costs and all the fees that go into buying a home. Initially, the different mortgage options seemed intimidating but thanks to Donald, it couldn't have been easier. He truly broke everything down and explained all of the different factors and costs to help give us the best price options. He is always happy and quick to answer any questions I have (which is a lot..)! Donald, I cannot thank you enough for everything you've done for us!
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March 2023 by Teresa Elmore
Really appreciated working with Donald. He was informative, efficient, professional, and a great communicator. We had a great experience with the process of purchasing a new home and we will definitely be using Donald again for all of our future mortgage needs!
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March 2023 by Amy T
I just closed on my new FL home with the help of Donald and his team. My realtor referred me and I'm so glad he did - it was a great experience from beginning to end. My move is from out of state and I have very little experience with this process. Donald was responsive, took the time to explain options and timing, and guided me at my pace. I look forward to working with him again as the market and/or my home needs change.
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January 2023 by Kristi Ciresi
We have purchased two homes and refinanced our current home with Donald. He is quick to communicate and makes his clients feel valuable. As a realtor, I send many of my clients to him because I am confident that he will give them the same attention that I received. He also has a team of colleagues who can help with building credit for future qualification. There's no loan amount that is beneath or above his professional experience or genuine care for the individual.
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January 2023 by Joe mccarter
My wife and I have purchased two homes with Donald and SWBC Mortgage, including our most recent home in 2022. Donald is extremely helpful, knowledgeable, and responsive. He helped make the loan process headache free. Highly recommend!!
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January 2022 by Debra Dempsey
Donald and his team are my go to people. Donald always put his customer's needs above and beyond any gain he might have, as he says I like to sleep at night. As a realtor, I always send my clients to Donald, and personally I had a couple of questions about refinancing my own home and it was actually cheaper for me NOT to refinance. When my loan company was calling me to refinance. That's what I consider have my best interest. I'm honored not only to do business with him but also to call him my friend.
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January 2022 by Megan Graham
Donald has always taken the time to explain things in ways that are understandable. He is honest and willing to give you the best option even if that means that he isn't getting the business because you are saving money another way. I would trust Donald with all my mortgage needs. He responds quickly and is very knowledgable. One of the great ones.
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January 2021 by Kendra Haten
Amazing lender !! Donald did a great job with the buyers loan . He was always on top of the entire process and communicated every step of the way .
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January 2021 by Christy Lusk
Donald at SWBC Mortgage was amazing! Responsive and efficient! I would recommend him to anyone. The ultimate customer service experience!
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January 2021 by Enrico Lubis
It was a pleasure working with Donald. He's been helpful in every aspect of the step of the process.
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January 2021 by Lori Crunden
My son was buying his first home and I referred him to Donald. From the first phone call to closing, Donald was very thorough and professional and he explained every step of the process. All emails and texts were returned promptly. And, his processor was over the top! The whole process was seamless! We would highly recommend Donald to our friends and family.
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January 2021 by Arnie A
Donald is awesome! We went through Donald to buy our forever home. Then 3 years later he helped us get refinanced at a great rate. He and his team are the best and the whole process was quick and easy. Thank you!
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January 2021 by Amy Copeland
It was a pleasure to work with Donald Ster when we shopped for a loan and later when we applied for our mortgage. Throughout the process, he was available, responsive, and accurate in addressing our questions and concerns. He and his team kept us informed and made the process as smooth as any I've ever seen. My husband and I were most grateful for his on-target advice that helped us lock in an historic low interest rate. We recommend Donald and the whole SWBC team without reservation.
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January 2021 by Parker Leary
Initially used Donald for our home purchase several years ago and again for when we refinanced recently. Always professional, great at following up with everything, the whole process was smooth both times. Highly recommend for any of your mortgage needs!
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January 2021 by Brandi Werner
Donald Ster is amazing to work with. Responsive, helpful and always willing to go the extra mile. He ensures that you understand what is happeing throughout the entire process even before you have actually put an offer in on a place. He helps you understand what all the mortgage lingo means and how it will impact your finances. Highly recommend!!
