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March 2024 by Charlie Mcmillan
Great food, great people and clean environment. There was this blonde girl there that was the sweetest and nicest she was efficient, clean ,quick, nice. She was young but a great worker I got the double bacon pepperoni which is great I love how they cut it! Over all I will definitely be coming here
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February 2024 by Kevin_the_Irish_monk
Best pizza in jax. There is no better, the sauce is a perfect tangy delicious flavor, the pepperonis are crispy and well spiced, the crust thin and satisfying qith the crunch, it's just percect!
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February 2024 by Lisa Moore
Hate to even leave 1 start and hate to leave this review. HORRIBLE HORRIBLE customer service from Jess (I believe is the name because she so hurriedly wanted to end the call) called this location to check the status of my delivery. Her response “it has left give it a few minutes” Mind you already 30 mins past the delivery time given at time of placing the order. I asked for a refund she was all too kind and anxious to refund. No apology no kiss my butt nothing. Just hung up. Oh and has no way to contact delivery person.
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February 2024 by Tracey Borum
Horrible! I ordered Uber eats. Delivery driver was awesome, no problem there. However, I custom ordered a small pizza with NO Balsamic vinegar, add minced garlic. I got the balsamic drizzled all over my pizza, which tastes like sweet BBQ sauce, and no garlic which I paid extra for. This is my second time I've ordered from there and been disappointed,; wanted to give them another chance. Called them and you CANNOT get anyone on the phone! I will never order from this place again. Goes to voicemail when you want your order corrected. Absolute horrible chain pizza place that doesn't even honor what you order!!! Extremely disappointed
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January 2024 by Emmaline F.
Best pizza in Jax. Hands down my all time favorite spot. Double bacon pizza with pineapple never misses. So good.
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January 2024 by Tracy Corrinne
Got the hot honey pepperoni & it was great!!Dietary restrictions: Cauliflower crust available
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January 2024 by S Sleigher
Donatos, donatos, donatos do not know how to make a tasty pizza. The end result "looks" great, but BOTH of the last two times we have ordered from this location. The pizza has had zero taste and this time far too much sauce, the cheese just came off in chunks. It's so distasteful that I don't want to eat the leftovers the next day, and I'm a huge fan of leftovers. I'm an even bigger fan of pizza. This pizza makes me sad. Please do better. I don't see us ordering from here for a very long time regardless of having a coupon or not.Side note: We have tried both the thin and the hand tossed.*edit to rating after seeing reply from owner, I may not be willing to try their pizza again for a while, but perhaps I had the wrong expectations for the flavor.
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January 2024 by carla denise
PIZZA!! MY FAVORITE FOOD. My boyfriend and I Ordered the large supreme AND it was supreme. Next time we're ordering the pepperoni!!!
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January 2024 by marvin kravets
I eat a lot of pizza. I like to think I’m good at it and I was kind of impressed with this place. And their pizzas are really unique and taste very good. I got one of their meat specials. And would definitely recommend it for somebody to try as their first pizza.
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December 2023 by Mechelle C.
We actually had a free coupon and got a cheese pizza to go. It was very hot and tasty but so thin that it was just okay. Now I love thin crust but it tasted like a homemade pizza dusted in corn meal. I will try again another time and hopefully it will be better.
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December 2023 by Mike Jewell
Ordered a pizza with a buy one get one for the cheese bread and a 2 liter. I got the pizza and half of the buy one get one. So I bought 1 and got 1 total. Pizza was decent and bred was undercooked. Not overly impressed with the store or the guys that delivered it.
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December 2023 by tom smith
My visit to this Donatos was a disaster. Four hours before closing, the staff was uninterested, stacking chairs and creating a lackluster atmosphere. The cashier's use of headphones during service added an unprofessional touch.My order, which explicitly included sour cream and ranch, arrived incomplete, and I was told to buy them separately, a frustrating surprise. The restroom was equally disappointing, lacking a paper towel dispenser and opting for napkins scattered on a baby changing station.Overall, a dismal experience marked by neglect, indifference, and hygiene issues. Won't be returning.
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December 2023 by V Fair
Same great pizza everytime we come! Don't get the chance to eat here alot because it's far from our house but the 4 times we've had it it's been consistently great unlike pizza hut or Domino's where it's a roll of the dice on what you'll get that day! 1000% recommended donatos if you're debating on trying it.Kid-friendliness: My two year old easily handles their thin cut rectangle slices! Love the idea to cut like that. Great family pizza!
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December 2023 by Michael Cloin
Donatos is the right choice, especially for pickup/takeout.Favorites we have after several visits: 100 pepperoni pizza, hot chicken.This place is outstanding and we continue to lean to Donatos when we are getting pizza for the family. Price is good…taste is great. Recommended.
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November 2023 by Alex S.
My visit to this Donatos was a disaster. Four hours before closing, the staff was uninterested, stacking chairs and creating a lackluster atmosphere. The cashier's use of headphones during service added an unprofessional touch. My order, which explicitly included sour cream and ranch, arrived incomplete, and I was told to buy them separately, a frustrating surprise. The restroom was equally disappointing, lacking a paper towel dispenser and opting for napkins scattered on a baby changing station. Overall, a dismal experience marked by neglect, indifference, and hygiene issues. Won't be returning.
