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April 2024 by Sal Coppolino
Using them for 3 years and never had a problem or delay in a delivery. I find them to be very responsive and easy to deal with.
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March 2024 by John Murphy
Staff very responsive. Fast service.
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December 2023 by bruce maddox
Just seen a driver on Thanksgiving day run a red light at San Juan and Blanding. Almost hit my car? RC0125
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October 2023 by Cynthia Tillson
Prices are doubled compared to our local propane companies. We inherited the tank and the company when we purchased our home. We noticed their prices were much higher and they were willing to work with us by matching our local companies. Now they are no longer willing to help us out as we have paid on time and have been loyal. We have found several companies who can provide the service and better pricing for the same product. I asked to speak to a manager and they never called me back. Time to move on and find a company who isn't greedy in this economy!
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December 2022 by Angel W.
We had a serious time crunch that the builder put us in to meet CO at last minute and Ferrell Gas accepted the challenge and made it happen. Two names to remember,Christina Youssef and Christopher Coates. Those two went above beyond for us, and came through like Champs. Thanks!!
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September 2021 by Jax Boatrv
After 15 minutes waiting on hold to find out if they could provide service on our tank, the phone "hung up." Terrible service, nothing but robots answering the phone.
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March 2021 by Joanne Gage
After years of being a customer with two heads med serviced by Ferrell, the end has come. When a company gets too big to take care of it's faithful customers, it's time to move on. We are in the process of selling a home and contacted them 10 days in advance of the closing to get the value of the gas in our tank so we can be credited. We were told to take a picture of the reading ourselves and email it to the customer service agent. She would have the reading to us in a matter of hours. Now, we're one day before the closing and still don't by have it. We've called every day and they all are the notes in our file but they can't help us. We've asked for supervisors but they can't do that either. It's either cancel the closing or give the gas to our buyers free. Thanks a lot Ferrell!!
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October 2020 by PM M
Local people are nice but they are extremely slow to respond to calls, if they call you back at all. They want to charge me to move my tank that isn't installed up to code.
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September 2018 by O B
They want to charge 50$ for a sales guy to sell a tank. Wow
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March 2018 by Faye Maddux
Good service & dependable! Waited 2wks. For Their competitor & never delivered. Called them & in 3 days- delivery. Thanks for caring & organization!
