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March 2024 by John J.
Good luck trying to find an employee to assist, especially if your item is locked in a cage. Stood around for 20 minutes trying to find someone to no avail. I guess I'll just buy the item online
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February 2024 by tatiana aponte
I went into the store looking for large boxes. When I first entered I was immediately greeted and offered assistance. She provided me directions to where the boxes were located and then when I was halfway there, another woman guided me there since I wasn't sure I was headed in the right direction. As I was browsing for boxes, an employee named Karel approached me with a big smile and offered me a cart to use. It was so thoughtful and a very kind gesture. I did not come into Home Depot expecting that kind of service! Keep it up !
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February 2024 by Michael Miller
This is the least professional home depot in the city. I purchased a door. Admittedly my children drew on the door. I also purchased a 5 gallon of paint to paint my rental unit. The door is and eighth of an inch too big. Anyone who has hung a door knows that it will not close. Here I am, they refuse to return it. The assistant manager was out right rude. The manager acted better, but than told me that because of the drawing he cannot take it back, it is not the way he sold it. But that it is OK the the physical workmanship is off. I understand they are not responsible for my children's attempt at art work. But, their workmanship from the start is clearly flawed. I have had a pro account for 16 years. These new home depot people are ruining the company. I am making the lowes move after this
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January 2024 by Steven Alvarado
Paint Dept efficiently got me in & out with no probs. Especially friendly & accommodating. The lady that helped me was funny & engaging. She reminded me about acetone for nail polish? Thanx?
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January 2024 by Donna Fiedorowicz
Do not purchase appliances at this store. The subcontractors would be rated in the negative if possible. Sloppy. Left debris in road. Shoved the hoses on my valves which triggered a leak. Tested my dryer with papers and plastic inside. Didn’t pull wrapping off…told me to do it. Washer made LOUD scraping noises. I Immediately drove to store for assistance. Was told it would be10 DAYS for someone to come out and “check the installation “ (“Home Depot procedure”). That equated to the same installation company coming back 10 days later! They spent less than a minute telling me the plug and cords installed properly and that’s all they do. I asked them to look at the machine and try to fix it. They said they don’t do that. So I’m now over 2 weeks without the means to wash clothes and I wasted another entire day waiting for “the installers to look” at my machine. I asked for a return while they were there. Wouldn’t take it. I called the manager. This was Thursday. Manager said she couldn’t get it today but she was due in Fri at 1pm and would let me know. She never called. I called at 2:30. She called back around 2:45. She said no one could come until 4:30. When HD staff (nice guys) came and took off hoses, the leaking wouldn’t stop. Had to call plumber on a FRIDAY night (double pay). Their ridiculous “procedural process” cost me days and time and ended on a Friday evening with a leak that had to be repaired! $1,400 later I have new valves that the installer likely broke. AND ZERO “I’m sorry” from HD management. Just an email credit that was pitiful enough to keep $100 “removal fee” on for my old takeaways AND a PENNY charge for changing the way the door opens on a dryer I don’t even have! No store credit. No, “I’m sorry” for the 3 weeks of inconvenience. Nothing after 3 long weeks of trying to buy a washer dryer. Their process and contractors are disgraceful. If you buy something there and have a problem, good luck! Your customer service is atrocious. Why couldn’t the next manager on duty haven taken this on and kept it moving and I would not have been saddled with a Friday night plumber call! There are times a “sorry” or small store credit or SOMETHING can help a pitiful situation as I encountered.
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December 2023 by Chanbo Keo
Good place
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December 2023 by Dayanne M.
I am writing this here in an attempt to have someone at Home Depot resolve my issue. For three weeks I have been trying to return a Door. I've been to the store three times, I've made countless phone calls and Home Depot always tells me they're going to call me to make an appointment to pick up the door and they never get back to me. I'm very upset, I had a project to be done in our garage but as the door is taking up a lot of space there, it had to be postponed. Can someone from Home Depot please help me? I really need to return this door.
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November 2023 by Ricky Donald
Today stopped in for a Cord Protect..used lane #5 to checkout because I pay cash. BRING BACK LIVE CASHIERS!! I was charged $6.42 no problem, so I inserted (1)$5,(1)$1 a quarter, two pennies, one dime, one nickel. Balance $.05, so another nickel, nothing. Ask the lady over..she insist we owe the $.05 without checking anything. Gave a dollar this time to cover the nickel and got my stuff and got out! Won't shop any Home Depot for any reason
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November 2023 by viktoriya metz
Keith was so great assisting my boyfriend and I exchanging a drill. Very friendly and caring and made our day :)
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October 2023 by Paul Mccormick
Best place for getting anything you need to do any type of remodeling to your house anywhere near the beach
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September 2023 by Dmomnash Nash
Reshna the manager and Carl at checkout made my day.My little boy is autistic and they were both so sweet and kind to him!Carl was awesome helping me open up a Home Depot credit cardTop points for this storeThe best Cst service in Florida
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September 2023 by Jenni P
Would not look up an order number when I said we were having problems without Whynter freezer. She said I had to come in. I called another store and they looked it up. Just lazy on the customer service end here.
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September 2023 by Luis Taboada
I've done a lot of reviews of Homedepot, and every time, I have to say, "The best hardware store."
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July 2023 by Smith Werbenjagermanjensen
Wait forever for someone to finally show up at the paint section. Wait for my order to be taken, she repeats it back to me. When the paint is finally ready, she got the order wrong and they have to redo ALL of the paint. Way to go… last time I came to Home Depot for paint they didn’t have the type of paint I wanted either. Wasted an entire day of work.
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July 2023 by Andrew DeCree
One of the better Home Depot's I've been to, there was plenty of staff working and I was able to get help with what I needed right away.