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March 2024 by Eugene Stadnyk
Came into lenscrafters with a new prescription and an old frame. Needed both sun glasses and clear ones. The frames I brought in were hard to match but Steve found the correct size and thickness to assure light weight and optimal clarity. He personally cut and set my lenses with excellent results. He is a true professional in his field of optometry . Beatrice, the manager also helped in making up my new costa sunglasses choosing the correct lens color for my profession. Thanks to both for excellent customer service. Sincerely, Gene
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March 2024 by Kayla Gatling
Very helpful - great customer service!
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March 2024 by Shawn
Alice is absolutely outstanding as well as the rest of the staff. Great place with even nicer people. 11/10
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January 2024 by Erik Peterson
Great service, selection, staff. We have used lens craters for years for all our needs. Thank you.
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January 2024 by Madeline Miller
This store is so awesome! Beatrice was helpful when I needed to order contacts and made sure I got what I needed!
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January 2024 by Jim Monroe
We love working with Alice and Steve anytime we visit the store. Both are extremely knowledgeable about their products and are always willing to help.
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January 2024 by James Horvath
All personnel were professional and very complete in assembling all evaluations of my eyes.
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January 2024 by Robert Watson
Staff was extremely friendly and Knowledgeable. Facility was very nice. Whole process was smooth and quick. I will continue to go to this location.
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December 2023 by Odessa Torres
Rosemarie is fabulous! Alice helped me so much by getting a pair of glasses I love. Everyone was so pleasant! I had a great experience with this location.
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December 2023 by Fernando Farinas
I've been coming to the Jacksonville Beach location for several years now. I've purchased a number of eyeglasses and sunglasses from them, as well as had several eye exams. At each and every visit I've experienced a friendly, knowledgeable, and professional staff. Bouchra, Beatrice, Alice, Steve, and Rosemarie, are always so helpful and accommodating. I highly recommend this location to anyone looking for their next, or first pair of glasses.
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December 2023 by Becky More
Great experience!! Diane was wonderful and helped me get my husband's stuff ready for his appt before he got there... I highly recommend this location
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October 2023 by AT Vandelay (ART)
The Lens Crafter guarantee is a complete fraud. I bought 2 pair of glasses at the Jacksonville Beach location. One pair was completely horrible and when I went to exchange for a new pair. They not only said NOW they have to use my insurance but they also charges me more when the frames I exchanged for were 40% less on the price tag. Do not use this store if you can avoid it. Nothing worse than false advertising and failing to notify a customer of some small print that you are purchasing glasses on some top secret sale that you cannot exchange for. Horrible. Disappointed and all I can do is warn everyone I know.
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October 2023 by Shirish Doolabh
I was very pleased with the attention to detail. Alice went out of her way to ensure that I was happy with my selection. She took extra time to make the necessary adjustments to my existing pair of glasses. I left the store very satisfied with my experience at Lens Crafters.
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October 2023 by David Vaughan
Excellent customer service. Alice's expertise was invaluable. She recommended a different lens design from what I've been wearing in the past. As a result I ordered a second pair!
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October 2023 by Caroline Jenney
I called in a renewal for my contact lenses, and Rosemary was so customer service oriented& Such a pleasure to work with -great job!- Thank You