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“Buckle up, because this will be a long one.I’ve been coming here off and on for about a year now and it’s the best store in town.However, my expectations were recently exceeded when I attempted to quickly sell some items in hopes of acquiring funds for a last minute, unexpected flight to see my father, who suffered a potential life-threatening issue, completely out of left field.Long story short, my dad’s proactiveness made for a short stint in the ICU and the last-minute flight wasn’t needed.Fast forward a week later, and I happened to stop by the pawn shop just to browse and Rob pulled me aside and asked how my father was - I was overwhelmed with such emotion that a man, who meets hundreds of people weekly (perhaps even daily) not only retained the info pertaining to my crisis, but also took the time to ask me about his progress.In a day where customer service has literally become a joke, Rob is one of the few who “gets it” and is probably the main reason why that store in particular is the most profitable.Rob has always treated me fairly and with full respect; he also finds ways to politely tell me if my items are junk; and most recently, has shown me his ability to not only create, but also maintain and build upon previous relationships.I will never forget the week I had, with being scared out of my wits, and then having a valued member of society check in on me.People could learn a thing or two from Rob’s customer service.Rob, if you ever end up seeing this, thank you for remembering to check in on me after a dire situation. I’ll never forget it.Thank you,Joe”
“Always so polite and helpful. Cynthia especially Always goes above and beyond in order to make sure yrhe customers leave with a smile. I highly recommend thus pawn shop and I highly suggest asking for Cynthia if you can.”
“Love working here! From the owner, to management, to co-workers and of coarse the customers. Meeting new folks everyday and helping them with either a loan (we have the lowest interest rate in town) or giving the best deals on what they want/need! Come check us out!”
“The man who sold me a ps4 was very nice and funny. He made my day. He also helped me out because I was a few dollars short and got me the bday gift I’ve been wanting for the longest. I highly recommend this place for anything you may need!”
“This is my Go-To value pawn location, Alex & Eva are always so attentive & friendly, they’re honest and take their time to help you out. it’s honestly the best customer service by far in any pawn shop establishment I’ve been to.”
“Just bought a Marshall amp and head half-stack at a great price in great condition, and my sons couldn’t be happier!!! Excellent, friendly service and an all around great experience!!!”
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“I’m a vet so I take everyone’s character very seriously.. there is a great guy behind the counter, very respectful and personable. Well lit, clean and organized store inside and out with a great selection. Will definitely shop here again.”