PetSmart is a leading pet supply and service retailer, offering a wide range of products and services for all kinds of pets. Customers can find everything needed for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. The store provides convenient options such as online shopping with in-store pickup within two hours. Many locations also offer additional services including dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers appreciate the helpful and friendly staff, noting their warm and welcoming attitude. The store’s selection of fish and related supplies is well-stocked and superior at certain locations, making it a preferred spot for fish enthusiasts. PetSmart’s grooming services receive praise, with staff like Emily earning compliments for their skill and the calm atmosphere they create for pets. The grooming results are often described as excellent, especially around holiday times. In addition to retail, PetSmart demonstrates good customer service, with managers like Eric going above and beyond to resolve issues, such as delivering orders personally when problems arise. Overall, PetSmart is regarded as a convenient, friendly, and comprehensive destination for pet owners to find food, toys, accessories, and care services for their pets.
We adopted a kitten from here and the store associate, Taleyah, was so helpful! She guided us on everything to purchase and even made a few really helpful recommendations. She has great sales skills and I’m very thankful she was there to help us out!
February 2026
Friendly staff who are very helpful. Store is always clean. Good prices. Glad they are in our neighborhood.
January 2026
The associates had a great attitude and very helpful
