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April 2024 by Todd Howard
Manager is fantastic! Everything about the location to cleanliness to staff is wonderful!
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April 2024 by Gary Lyon
I've had 2 units for some time. Manager Patricia has been great. Always friendly and ready to answer any questions. You can see her keeping a close eye on the storage facility. It's well cared for, always clean, and I feel my stored items are safe.
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April 2024 by Curt Hoover
Great customer service.Clean and well managed facility.
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March 2024 by Rick Owen
Pat was awesome
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March 2024 by Nathan Wood
Awesome customer service and well kept facility, thanks again Pat5/5 stars
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March 2024 by MC
Miss Kim was soooo nice and funny.
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February 2024 by Preeti Swani
Pat was absolutely amazing to work with. Gave me a great sense of all options, took to see all the units I was considering to help me decide, and was an all round pleasure to deal with. Made the entire process quick and easy.
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February 2024 by Chris Kopp
Kim is the most thoughtful person! She helped me with the perfect storage space and even shared a laugh! GREAT peronsonality!
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February 2024 by Reuben Christian
She has gone out of her way to help me and other's and always will put you in a better mode?
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February 2024 by Tina Toomey
We've had a few units at PS over the past 5 years. About to move into a larger unit this weekend. Pat & Kim go above and beyond to make sure you are set up in the right unit. Pat called me personally to confirm an online reservation I made for the move and picked the closet and best unit to do a space transfer. Very courteous and professional. I highly recommend PS off Shetter Ave. Easy gate access and conveniently located in the heart of Jax Bch : )
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December 2023 by BOYD WORZ
Kim set up my storage unit, her customer service was 5 star, very polite and helpful. Hope this company keeps her around. Thanks Kim
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October 2023 by Chris Heisler
Kim made my storage experience so easy. She is so awesome. Thank you Kim.
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October 2023 by Juanito Rosario
What can I say! Kim was awesome. She spent so much of her time on the phone and in the store helping me make decisions on the right unit.She is actually the reason I have decided to rent at the beach location instead of another location. Come see Kim if you want the best customer service! If I could give her more than five stars I absolutely would. She deserves it. Take my word, I promise.
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October 2023 by Veda L
Everyone was amazing at this location. I've rented units at Public Storage across Florida for just about 20 years and the Shetter location has been head and shoulders above the rest.I checked in with a woman who is super sweet and she took good care of me with two units I needed.A couple days later a gentleman at the location called to follow up on my experience and Kim who checked me out was amazing and super sweet. When I was ready to move into my house two weeks later she was gracious and helped me with a couple bins of trash that I couldn't fit on the truck to take to the dumpster.Highly recommend the Shetter location ' even if it's out of your way, the customer service experience is much more important.
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October 2023 by Har G
Renting was easy. Patricia explained the checkin process and the benefits of using the app. Would recommend to anyone and everyone.