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November 2023 by Sydney W.
Lady was rude as could be at the front , and doesn't mean she had the right to be salty either even though we are at the beach.
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August 2023 by Corey Whitlatch
The Pharmacy needs more training. I went to pick up my two prescriptions today and got told by the lady at the counter that one of them would be costing me over $1000 because insurance doesn’t cover it. I went on GoodRX and got a price of $11 for the exact medication I got prescribed for. I went back up to the counter and spoke with the pharmacy tech manager and when I showed him the price of it he literally took my phone and told me it was too good to be true, and changed something that showed me prices of only $600, and just seemed like I was bothering him by trying to get a good price for my medicine. I left feeling defeated and realized the pharmacist switched the medicine on my phone from the generic brand (which is what I was prescribed) to the name brand. I called my dr and got my prescription switched to Publix and I’m walking away with my medicine for only $17.Such a lack of professionalism
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April 2023 by Dennis
Carmen is fantastic with customer service. It seemed like all the other employees were oblivious to their surroundings, walking around like zombies. I feel like, for an older woman, Carmen puts those younger ones to shame. I appreciate her helpfulness with my photo order(s) when they screwed up the first one, and left the second one printed without assembling it. If it wasn't for Carmen I definitely would have reached out to a manager. Also, I wasn't aware employees got paid to be on their phones. That new girl who was doing learning modules in the photo department was on her phone, complaining about how she keeps taking the test over and over again. Obviously she's failing the tests because she's on her phone. It's like, girl get off your phone and pay attention.
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April 2023 by camilloguk
Horrible Pharmacy. They are not helpful or caring at all. I had a new prescription. The lady at the front Pharmacy counter wouldn't call the vet to change to liquid form med for my dog. I went to Publix and they happily called the vet and the vet changed the type of prescription. Not going this Pharmacy anymore.
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January 2023 by Hanna Lentz
Been coming to this pharmacy since I was born. Lately the pharmacy technicians here are incredibly rude to patients. I understand being out of certain medications. I have been extremely patient and understanding through the last 6 months and I have been met with hostility and aggression every time I call to ask. It’s an unacceptable way to treat people in general and I do not appreciate it. “Michelle” was curt, rude, defensive and offered zero help. When I asked to speak to someone higher up; I got put on hold for an additional 15 minutes. There goes my break! Great strategy - wait your customers out so you don’t have to be responsible to help them.
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December 2022 by Benz Culbertson
This is a pharmacy that we used one late night on Christmas for an emergency prescription. They were the only pharmacy open within reasonable distance and they saved us. For that they get a five star. They understood the importance of the situation and were extremely helpful. If staying in jacksonville beach hotels this is a great place to go get your supplies for the weekend.
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September 2022 by J C
Went inside today and young blonde lady was fast, friendly and helpful!!! ????
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June 2022 by Jesse D.
I was down at Jax Beach for a business meeting and ended up accidentally leaving my phone with a friend before he left. I had no clue how to navigate the area without GPS, the Walgreens staff allowed me to use the phone to contact someone who could help me. Shout out to John Marc and Oliphant, they initially got in trouble from management for helping me initially, but eventually things got smoothed over and I'm incredible thankful! Thank you John!!
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March 2022 by Nicole D.
This pharmacy is by far the worst I have ever experienced. Someone from corporate needs to get down there STAT to get this place in line. The store is disgusting. I would highly recommend using hand sanitizer and facial mask at all times. Disgusting
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February 2022 by Michael M.
One of the better Walgreens I have frequented. Very clean and organized. Friendly staff. Prices are high versus supermarkets.
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December 2021 by Tatiana R.
I am really thankful for being able to get tested for Covid for free. However, even with appointments and arriving at this location with 30 minutes of time we waited over an hour to be tested!! The pharmacy was NOT busy - no one in their lobby- the lady helping us in the drive through couldn't even get our appointment confirmation numbers correctly. It was truly painful!! When she talked to us it was with an attitude like if she was mad at us!! I have also been to the same store many times and their service is not good.
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December 2021 by James Johnson
Went inside today and young blonde lady was fast, friendly and helpful!!! ????
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July 2021 by Liz M.
I have been using this pharmacy and store location for years I have never encountered any of the negative on these reviews. The pharmacy staff have always been helpful. The assistant in cosmetics Alex has been wonderful. The cashier in the front of the store always accommodating and helpful. I found a kind word, a smile, a how is your day going? It goes a long way. I enjoy shopping there
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April 2021 by Jim Sherry
This is my go to Walgreen's.It's conveniently close by and I know all the staff.
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February 2021 by Korey Martin
Worst pharmacy in the world. A young guy named Matt with a terrible attitude was working the drive through. Very disrespectful and not helpful at all. It seemed like he was annoyed that he had to talk to me.