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April 2023 by Brett Conner
What took me 3 months to try to fix took Eric 3 days. I hate to admit that I don't know as much about cars as I pretend to, but they're experts and their charge was very agreeable for how much trouble it was giving me. I'd give them 20 stars if I could. There's very little they could do to be a better business.Services: Electrical repair
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April 2023 by Cara Ahern
I can’t say enough good things but I can tell you to trust 1st Choice Automotive. They will always be fair, they will always make it right. They’re the best and I recommend them to everyone I know. If I could give them 10 stars I would.
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December 2022 by Tom C.
The only mechanic that should ever touch anyone's car. This place is the best in the world.
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November 2022 by J.F. Wirtz
Alex,He is Our car HERO!!WhenNO1 could fix the problem!Even dealership said(Oh,Your car will Never CUT OFF WHILE YOUR DRIVING AGIAN) hundreds of dollars later..While driving 65mph on the expressway.In the middle lane with my Grandbabies.It CUT off. My normal car fix it dude won't fool with electrical.Alex fixed sooo Much!!Reasonable.Well worth you money!!If your car has a problem and you want it fixed rite the 1st time.Give him a call.Leave a message and a text.or like me.I had it towed there.I found my car Hero from a person who has a fleet of work vehicles that alex maintains or fixes.If your like me in need of a Fantastic auto repair man.Who really knows how to fix vehicles!Also as with anyone you should know being patient allows him the time he needs to go over it.He even fixed a family members car that same day.I won't go anywhere else.Happy car fixing.
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October 2022 by LUCID MEDIA
These guys are very good.Best I've found in Jacksonville near downtown.They get the job done right and do it like they say.
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October 2022 by Josh Romano
Great service! Alex was very accommodating and addressed everything I needed repaired 10/10.Service: Auto maintenance
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September 2022 by T Lee
World ? class customer service. Alex was such a gentleman. Definitely can get you out of a ditch. ? Everyone is awesomeServices: Steering & suspension replacement
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September 2022 by S B
I was stuck in a ditch and they came over and helped me. They were so nice and I will be doing business with them just based on my experience! Thank you fellas!!!
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May 2022 by Maya C.
Alex and his team are my heroes! My car overheated before I parked at my eye doctor's office in San Marco. What the heck was I gonna do when I got back in my car? While my eyes dilated, I searched for a repair shop nearby that I could have them check out my car. 1st choice came up with rave reviews on Yelp and Google. I called shortly after they opened and spoke to Alex who asked if I could drop it off. I said yeah and he told me to bring it on by. I did so, he took down my info, and my man picked me up and took me to work. They checked out my car and sent me a text the contained an estimate based on what they found. Yup, coolant was leaking and the water pump needed to be replaced. I approved the work and they did it all. The best part is when speaking to Alex he said my car would be ready by the time they closed. I was worried that they'd close up shop as we didn't get over until way past time but they stayed open and Alex moved my car out of the shop and cashed me out. I'm so happy to have my car back and running better than ever.
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March 2022 by Eduard Checo
I had a random engine knock on my 2016 Honda Accord Sport. The car wouldn't start for more than 5 minutes. I am lucky enough that I don't need my car on a day to day basis but do prefer having one, but that luxury allowed me to call several auto shops near me. I made a list of all the shops with an above 4.5 star rating called and asked how much it would be to replace the engine if I brought my own (my cousin was able to get me a great hook up, I don't recommend this for most people)This was around Christmas time. 2 places said they won't do it, 2 other places said around $3,500 - $4,500. 1st Choice gave me the third most affordable price from the list. So I went to visit the most affordable price place and it looked like a run down farm. Would not leave my car there and feel good. Second most affordable price wanted to give me back my car February 1. So I decided to go with 1st Choice.Replacing an engine is a very scary thing. They gave me a price, they gave me a date, updated me as they did it and even took a video for me that I requested. For the first time in my life a Mechanic shop was done the day they said it would be done. Was less than a week turn around. I actually had my rental for much longer then needed. When my check engine light came back on, I wrote them and they had me go right back.They are dope people, pros, great work around time and I'd go to them every single time. Hard to find this kinda quality at that price point. Go to them.
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March 2022 by Cathy Mason
My car had a 2-month-old battery and wouldn’t start one morning. And it didn’t respond to a jump. After checking out the possibilities, 1st Choice pointed out my new battery was the problem. Sure enough, after a new battery was installed - on warranty - the car runs like a champ. And 1st Choice didn’t charge me a dime! I’m so happy with them! :)
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January 2022 by Eduard C.
I had a random engine knock on my 2016 Honda Accord Sport. The car wouldn't start for more than 5 minutes. I am lucky enough that I don't need my car on a day to day basis but do prefer having one, but that luxury allowed me to call several auto shops near me. I made a list of all the shops with an above 4.5 star rating called and asked how much it would be to replace the engine if I brought my own (my cousin was able to get me a great hook up, I don't recommend this for most people) This was around Christmas time. 2 places said they won't do it, 2 other places said around $3,500 - $4,500. 1st Choice gave me the third most affordable price from the list. So I went to visit the most affordable price place and it looked like a run down farm. Would not leave my car there and feel good. Second most affordable price wanted to give me back my car February 1. So I decided to go with 1st Choice. Replacing an engine is a very scary thing. They gave me a price, they gave me a date, updated me as they did it and even took a video for me that I requested. For the first time in my life a Mechanic shop was done the day they said it would be done. Was less than a week turn around. I actually had my rental for much longer then needed. When my check engine light came back on, I wrote them and they had me go right back. They are dope people, pros, great work around time and I'd go to them every single time. Hard to find this kinda quality at that price point. Go to them.
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November 2021 by Meg A.
We've been going to 1st Choice for years now. I've never felt taken advantage of when working with Alex - they are very honest, friendly and straightforward. They do high quality of work with OEM parts. Their pricing is competitive and they are pretty good with communication. The shop is very clean but no frills. You'll notice there's a decent number of cars on property but that just means business is good! I wish they had another shop closer to us but for the quality of service, I can get over the drive. I've had to call to get a receipt from over 3 years ago and they were able to send it over via email immediately.
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October 2021 by Corey Dawson
1st Choice Automotive was referred by a friend, he quoted a fair price and performed the work on time and as he said he would and continually followed up as this was a multi trip process. I HIGHLY recommend Alex & 1st Choice Automotive.Services: Engine repair
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October 2021 by Alex Guilloux
The best experience I’ve had with a mechanic. New to the area and was concerned with finding a mechanic that would be trustworthy. They fit me in as soon as they could, went above and beyond to acquire specific parts, and beat time expectations. Did not feel ripped off and I will be returning to see them for any future automotive issues. Highly recommend.Service: Steering/Suspension
