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January 2024 by Kathy Woods
I was treated like I was the only person there and wanted me to be totally satisfied. My sneakers had to be ordered from warehouse and sent to me. I had them in three days. No problem..
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December 2023 by Selene
The attentiveness of the salesperson was definitely above average considering there is only one there at one time. He was very helpful in figuring out how the sneakers should properly fit. Though i do think the salesperson was more interested in showing me the most expensive running shoes instead of the best for my foot shape. Unfortunately, I ordered sneakers and was told to call by 7-10 days if they don't show up. When I called around 9 days later, I was told to wait additional 5 days and call again. The second time I called I was FINALLY informed that the order was "never processed" even though the sneakers were purchased. After that brief explanation, they offered to order the shoes again for me. I went 2-3 weeks without running sneakers because I thought they were coming. I had to cut my losses and move on. I was so disappointed that I was lied to in the first call. I should have be informed the order didn't go through weeks ago.
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December 2023 by Sel D.
The attentiveness of the salesperson was definitely above average considering there is only one there at one time. He was very helpful in figuring out how the sneakers should properly fit. Though i do think the salesperson was more interested in showing me the most expensive running shoes instead of the best for my foot shape. Unfortunately, I ordered sneakers and was told to call by 7-10 days if they don't show up. When I called around 9 days later, I was told to wait additional 5 days and call again. The second time I called I was FINALLY informed that the order was "never processed" even though the sneakers were purchased. After that brief explanation, they offered to order the shoes again for me. I went 2-3 weeks without running sneakers because I thought they were coming. I had to cut my losses and move on. I was so disappointed that I was lied to in the first call. I should have be informed the order didn't go through weeks ago.
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December 2023 by Keith Jones SR. (Public Services Realty)
All of these locations have awesome people. It’s best to get your race bib a few days early.
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December 2023 by Amanda Brown
We always enjoy coming here to pick up our run packets and buy a nice shirt or two. Friendly staff.
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October 2023 by Ash V
What are you waiting for? Get on here and get back to what buying shoes used to be. Where someone actually measured your feet, listened to your needs and your wants and then ACTUALLY HELPED YOU. It was a breath of fresh air Steve. Especially through the pain of the day! You got questions, Steve has answers > maybe not about quantum physics or the meaning of life but Steve is quite lovely so ...maybe ?So, no more excuses.Get off that couch. Get some good shoes and go after that 5k they have some good ones??
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August 2023 by Sofia Medina
Decided to start walking and eventually running so I wanted a pair of tennis shoes specifically for my type of foot. Bumped into this place on google looking for a running shoe store and I am glad I did. Rob and Monica received us with all the enthusiasm. They orientated me on EVERYTHING. Monica took out at least 5 pair of shoes, checked them, had me walk, made sure of my correct fit, made sure I liked them, they explained every detail about walking and running and how to do it with proper equipment. They provided a 10/10 service! Thank you!!!
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June 2023 by Alisha Blankenship
If you are a little skeptical of buying here, DONT BE. I had the BEST experience. First of all, 1st Place Running is a local business here in Jacksonville. Stop giving your money to huge corporations and support local businesses by buying in your community. You simply cannot beat the prices either. They carry the best brands for running, walking, or even being on your feet all day. I went in not knowing too much about the world of running shoes as I was buying a gift. I knew what color and an idea of what brand. Carter at the Tapestry Park location, went above and beyond about the difference in running shoes by brand, style, and what caters to the runner's needs. When he had helped me decide on a shoe, only to find out that his location did not have the color I was looking for, he called around to the other locations to find me exactly what I wanted and to ensure I got it within my deadline. Carter is the reason I decided to leave a review. I will only shop at this store now. 1000/5 stars
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May 2023 by Elle B
The staff is very nice and very helpful. They took the time to walk me through the best shoes for neutral runners and discussed the upcoming races around town. I will definitely be back.
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May 2023 by grill girl
Excellent! Great selection. Very good customer service.
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May 2023 by mary latorre
If you take you are the type who takes the purchase of running and walking shoes seriously, this is the best place to go. Amazing customer service, just knowledgeable and a pro! Steven helped me find the right shoe; he was patient and was great in jumbling his time with two shoppers while providing excellent advise . The exact shoe in my mind may not have been there, but Steven was great in showing the best alternatives - of even a better shoe that what I had in mind. Thank you for providing great service and a good shopping experience for me.
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May 2023 by Catherine C.
Such a great selection of shoes and merchandise. The employees are soooo helpful and knowledgeable. Highly recommend
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March 2023 by Anne Glubis
Steven is a lifesaver! I knew this was a great place for runners. I didn't know they could help regular old people whose feet are bothering them. Thank goodness my PT told me 1st Place would help me. I've been calling all my family and friends to tell them that the shoes they THINK are comfortable are not comfortable. Lol! I got walking/exercise shoes, insoles for my chucks, and oofos. They really are that good. So happy. Can't wait to send hubby in this weekend.
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February 2023 by Dan F.
Daughter is looking for a new running shoes for upcoming track season; staff was very attentive and degree job measure your foot in pairing her to what she needed! Good selection, knowledgeable staff and Great experience overall!
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January 2023 by Marge Ewertz
Very individualized and personal service! Good selection too Snow bird that makes the trip when in the area.Thanks
