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March 2025 by Betty lawrence
Bad customer service, horrible management that doesn't know how to conduct business,their manager is sitting in a basement answering calls about online orders ....trash ass company
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January 2025 by Gwen Jackson
Poor commuication, unprofessional handling customers. They do not call customers back.
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December 2024 by Shane Thomas
don’t come here
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October 2024 by talisa orange
Dont go here they are scammers and when you call them out on it they become rude how is it that my address was changed online a tv ordered to the wrong house with NO SIGNATURE BAD BUSINESS SOME ONE UP THERE IS STEALING AND COMMITING FRAUD
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June 2024 by B B
These employees NEED to be trained and soon. My payment was processed wrong and I was supposed to receive a call from the manager and GM all last week. The employees do not tell the truth and they are incompetent. The girl today was telling me I didn’t understand my payments because semi monthly and bi weekly payments are the same but my payments had updated. I have a masters degree in finance. Ma’am, these are two different payment terms and different payment amounts. I signed a contract, any payment charged outside of that is fraud. I didn’t authorize it. They are simply too ignorant to realize this. I can’t do business with a company that processes payments daily and is this bad at it.
This washer and dryer is a set to last until the renovation is complete on my condo.
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May 2024 by Darlene Garcia Arias
Speaking and working with Tanya the GM was a great experience! She followed through on everything she said gave me top customer service and was overall a genuine person and I appreciate that! I highly recommend if you get a chance to work with Tanya reach out and she will
Take care of you!
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May 2024 by Zuleika Ocasio
I want to say thank you to tanya for being so amazing for all her kind words her support encouragement towards my nefew he once worked there she gave him a lot of advise and motivation encouragement and now he is honestly in a very good place that he once thought he would not achieve not to many people in this world that honestly care about what someone is going thru or just willing to motivate someone and I am very greatful for that[ this message is for u it’s easy to overlook the impact we have on others but the truth is your influence is far-reaching you have made a profound difference in the lives of those around you touching hearts and inspiring minds in ways you may not realize your kindness and compassion made a world of difference to those around u keep shining your light and making a difference in the world thank you again]also an amazing managerrrrrrrrr at arons on lemturner ?
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May 2024 by Angela Ramirez
Full of bologna, grimy business dealers, and faulty electronics!
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April 2024 by Robert Allgeyer
i love this store and toyna is the greats people in the world thank you toyna we love you
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March 2024 by Trudy Sigler
best furniture store in jacksonville fl
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March 2024 by Martin Sodano
i have been an Aarons customer for more than 12 years.we recently moved to Callahan and i started a lease with the Lem Turner store....i was promised a delivery between 1"30 and 5pm.....at 4:30 i called store and was informed that delivery would arrive before 6pm....at 6:50 i tried to call the store and no one answered....at 8:15pm i still have not received my order....the worst part is that i was not given the courtesy of a phone call to tell me the delivery was late or delayed...i am extremely unimpressed with their customer service...and will re-think if i want to remain a customer
i must in all fairness update my review,,,,this morning i contacted the store manager, she was unaware of the missed delivery. and promised to make ours first ,a delivery was made at 10:45am today,,,,my wife is very happy with the items...but the driver informed me that they were out of the needed cord for the dryer....i had to go to ACE hardware and purchase one $29.95,,,fortunately i am a retired electrician, so installing was no problem....wife is happy and i am waiting to hear from manager about the cord....
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March 2024 by Apostle Mary
Tonya at Aaron’s on Lem Turner is very soft spoken and made me feel welcomed into the store. She was very professional and polite. She answered every question with patience. She made sure I had everything that I needed. She definitely possesses excellent customer service. Thank you Tonya for all of your help and professionalism.
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January 2024 by Deborah Timmons
Very angry people answering the phone.
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August 2023 by David Gil de Leon
Great service
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June 2023 by Vera Bridges
Very professional
