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August 2023 by whiskerz bmf
Scam operation that bills Medicare and Medicaid for Covid testing. They fail to provide any testing to the recipient. 100% scam. Run away.
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August 2023 by Laura D
My mother hasn’t lived in the state of Florida in over a year. My sister got my mothers Medicare statement where she lives now and this company billed Medicare for covid tests which she didn’t order nor receive. Total fraud.
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August 2023 by Carol
Received two shipments of COVD tests through mail I did not order. Small store front shipping tests across the nation not ordered and billing Medicare? How did they get my info? Clearly fraudulent activities. Reported fraud to CMS Medicare.
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May 2023 by Joe S.
They keep mailing my elderly parents genetic tests and Covid tests that were not requested. I assume it is some kind of scam.
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March 2023 by Derrick Jones
Ace Biomedical Labs provided excellent patient customer service during my recent visit. I was helped by Dave and Christy, both of whom were incredibly helpful in guiding me through the process of getting my covid test for travel. They answered all my questions, explained things to me in detail, and took their time to ensure that I understood what was happening every step of the way. Dave and Christy have a friendly attitude and an aptitude for understanding complex medical issues with traveling.I would highly recommend Ace Biomedical Labs for anyone looking for quality care from knowledgeable and compassionate professionals. Dave and Christy are a shining example of what you can expect when you visit this lab!
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March 2023 by Ronald Adler
I never ordered anything received a package in the mail called the company lady could not help me said they Bill Medicare and I never ever talk to this company before very suspicious don’t know how they got my name I called file complaint with Medicare, FTC, and for protection
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September 2022 by Dawn P.
I used this place for a trip, and had to get a covid test. She was probably one of the most gentle people I have ever had to use. I will say I got my test when it opened at 9:00 am, and she said you should hear from them, in email for the results by 4:30, and they close at 5. I started getting a little nervous, when it was later then what she said. It was still before 5. I had a flight leaving out at 5 am, so if there was any issues, I wouldn't have been able to get it fixed and would have been out that money. But all was good, and she was professional and very gentle. With a negative test to fly!
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June 2022 by Michael S.
We used this company before and we are using them tomorrow. They are the best. Don't let anyone fool. They keep their promises. Yes I will always use their services. Also all my friends and family have conducted business with and I have not heard any complaint.
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February 2022 by Jonathan Cox
Highly recommend Ace Labs. The staff is great, friendly and efficient. I needed a PCR test and had no issues while there and results were on time and on point.
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February 2022 by Larry Arnold
Professional, friendly and awesome staff. Needed a PCR Test for travel and got results with no problems. Def will be returning for my upcoming travel needs.
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February 2022 by Noah James
Ace Biomedical Labs - leading the way in COVID 19 testing, Jacksonville FL. Get fast PCR Test results within same day.. Results valid for travel with QR CODE scanning
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January 2022 by Gail West
Was told my coronavirus test would be back in 24 to 48 hours. It has been 70hr. Upon calling them I was told by one young lady she would check to see if it was in process and call me back , on way ircthe other.That was 5/12 hours ago, and I never received a call. My friend call about his and they hung up on him. I call again and was put on hold. The woman never came back on line, my call was transfer to another department, for critical care patients. It is all about filling with my insurance company and the money. Very unprofessional team. I could have gone to CVS pharmacy and got my results faster.1/22/2021Up date. Today my friend call about his results. Without confirmation as to who was calling other than his name, he was told the results were positive. He ask about mine giving my name and he was told I was positive as well. HIPPA law was broken when my test results were given to him. Contacting my county health department. Reporting this violation
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January 2022 by Jennifer
Very friendly and helpful staff. My husband and I were in and out under a hour. We'll be revisiting this location again.
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January 2022 by Lonnie Diaz
I called and the lady sound like she had an attitude and hung up in my face and when I called back they tried to make an excuse saying that their phones disconnected I know that’s a lie… I understand y’all have a lot of patience at this time but it doesn’t mean hang up in people’s face
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January 2022 by Ashley LaPrade
Absolutely DO NOT go here if you think you may have Covid. I made an appointment a whole 2 days ahead of time for a PCR test due to symptoms and exposure. Upon arriving was told to wait in the walk in line, the appointment didn’t matter. I then waited for 30 minutes in the line for them to then tell me that they were only doing tests for travel they decided, none with insurance.I was never notified of this by email or phone, nor was there any notice on the door when I walked up. Complete waste of time and now I have to isolate from my family longer and try to find somewhere that does PCR testing that isn’t booked out for 2 days.Reading the other 1 star review on here it seems like this is a trend and they make more money off of the PCR for travel. Which is ok if they want to do this as a business, they should just advertise it like many of the other travel testing sites do and say they don not accept insurance.
