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March 2024 by Monica Smilko
Really friendly people. They get to know who you are, and they'll work with you if needed.
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March 2024 by Perryon Mitchell
Victoria gone get ya what ya need !??
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February 2024 by cynthia noegel
Great customer service. Courteous staff.
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February 2024 by kimberly harper
all of the reps are nice and helpful
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January 2024 by Jazzy H
Google maps says they close at 8. Got here at 7:40pm only to see a sign posted that they close at 7
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January 2024 by Roy Alston
Ms Betty at the Jacksonville, Fl location on Cassat Avenue always goes Above and Beyond for her clients. It's really appreciated. Thank You ?
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December 2023 by Mary Whitley
Fantastic service!
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December 2023 by Lian Clement
Georgia was so sweet, patient, took her time. I greatly appreciate it. Especially being my first time and hitting a rough patch in my life. Thank you!
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October 2023 by big John
Have to say Mrs. Debra is the most absolutely wonderful bestest person ever. Honestly she deserves a ten Stars absolutely just wonderful all around and definitely would refer anyone to her at Ace cash Express
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October 2023 by LeQuinten Washington
The very hospitable customer service representative, Jerrica, was exceptionally helpful. The process was quick and easy and she was very professional; & that’s something most businesses lack today! I appreciate your help Jerrica!! See you again soon!
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October 2023 by Dannett e
I was in a jam and needed money for my light bill I remember friends talking about receiving a loan from Ace I called I was told to come in after running my acceptance I was good to go what a blessing if I couldn't get a loan I would of been in the dark until payday thank you so much Ace?
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August 2023 by Cameron Brainard
Deborah!! I'm a man of my word ! And you mam are my hero!All jokes aside, I appreciate you! Your so fluent at your job and you genuinely care. Thank you for taking the time to validate my two checks! Most people would've shut me down right away but you took the challenge and came through and validated both small companies and literally saved me some financial headache! So from my family and I to YOU...THANKS SO MUCH! you were a blessing??
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August 2023 by jack krauser
Miss Deborah is the best. I've been to multiple location and I always get the best treatment from her. even when she has a lot of customers she get's us out quickly and with a smile. She should be the president of the company.
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August 2023 by Cyn Jamison
Last Thursday I made a payment. Friday they took another payment out of my account. I call the branch and was advised to call Headquarters they were so rude after explaining I was told I needed to wait 24 to 48 hours for a Mgr to give me a call unacceptable, I call back to Branch was advised a District Manager will contact me. He had the associate to call me and if my money was not reversed or Not resolved by the next day he would issue me a refund. The next day he was off which he knew that when he made that statement and of course i didn’t receive a refund and the backup Manager on duty would not honor what the store District Manager had stated. Monday I received a call that they would refund the money 5-7 business days depending on my bank. They did not care the fees I have accumulated due to there mistake. The Store associate Ms,Debra if I could give here 5 stars ⭐️ she was more compassionate and understanding. And she did what she could and she followed up even though she was able to resolve my issue. The store District Manager should be ashamed to lie to his employees and leave them to handle his dirty work. I look at my account today seem as if they doubled added interest back to my account and removed the payment but I still have not received my money. After my payment Friday I owe 264.00 today my account is at 278.00 robbery. This had beer a terrible experience.
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August 2023 by Jamesha Muller
Very professional,friendly environment and the process was fast!
