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June 2023 by Sydney Toke
This my favorite aerie store ever! The staff is super nice especially Jaycie!! She always has the best advice and recommendations for new products, she always makes my experience so much better! :))
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June 2023 by i Talia
The girls are extremely rude, no one greeted me when I walked in, nobody checked in on me while I shopped, they stared at me while I shopped and made me really uncomfortable.
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November 2022 by Rose McKinley
Truly the best Customer service I’ve ever experienced! Was greeted by the friendliest employee, she was very helpful and helped me jump outside my comfort zone. I’ve been to town center Aerie a million times but I believe the Avenues Aerie is so much better! Bigger store, better selection, clean store and friendly employees who are there to help you :) told all my friends to go here instead of Town Center
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November 2022 by Dawn Dietrich
Horrible experience. Went in for my daughter's birthday and she spent over $100. When we got home we saw that all of the security tags were still attached. Called Aerie and spoke with a supervisor named Jack and was told to come back in and they would remove the tags. Not so easy, we live in a totally different city and gas is very expensive. When I asked if they could send out replacements and I could send the other items in I was told no. The best they could do was send out a 25% off coupon. So the only thing they could comp for time, gas and trouble was for me to spend more money with them. The people in the store didn't even seem to want to be bothered with us the first time, why would we go back and spend more money. Not to mention...they obviously don't know how to do something so simple as to remove tags.
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November 2022 by Emmy Devereux
Always have cute stuff and they are usually run some sale! Great energy from the staff
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November 2022 by Stephanie White
best aerie store in jax!
