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February 2024 by Jim Metz
Visited as an out of state patient.Our 8 month old puppy had been attacked and bitten by a pit bull.Blue Pearl did a great job to make sure our puppy was safe and to prescribe meds for his recovery. Thank you !!!
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February 2024 by Danielle Drake
Dr. Menendez was so great to my lil Duffy.
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February 2024 by C A C
We've got to admit that the Blue Pearl location in Jacksonville (FL) saved our dachshund, Cosmo, from dying. It was on a Sunday when we took him in. Dr. Martinez and his assistants communicated to us what needed to be done to keep him alive. Initially, Dr. Martinez recommended at least an overnight stay, but we couldn't afford that so we asked if they could do the minimum possible to send him home with meds after administering the medicine necessary pending a visit to Cosmo's regular vet. Although it was still rather expensive to do what was minimal to send Cosmo home that day, we were charged a fraction of the initial cost. Blue Pearl did a fabulous job. Cosmo has already followed up with his regular vet and will be returning for another follow-up in a few weeks to check on his progress. Thanks again to Blue Pearl Hospital, and God bless those who were on the up and up with us and helped Cosmo. We know it's a day to day thing with Cosmo because of his heart, but so far the meds are doing what's necessary to keep him alive. Thank you Blue Pearl Hospital, and God bless you.
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February 2024 by Harpy Seal
Update: Your communication was not open and honest. Matter of fact, I believe it was bait and switch. I came back for a standalone procedure and was told I would receive a new bill for just the procedure. I specifically asked what the charge would be. When I arrived, the staff was clueless. They weren't on shift when I was there earlier. The tech talked to the doctor who was on shift when I was there earlier. She came back with a bill for services that was almost 5x the cost I was told it would be due to added on services. When I wouldn't sign off on the bill, I was told you wouldn't perform the stand alone procedure. Your actions stressed both me and my pet.Stay away from the ER. Had a horrible experience.
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February 2024 by Stephanie Smith
Staff is amazing and caring and I know they are handling so much stress with the utmost care for peoples family members. They were so informative and kind. You can trust your pets are in good hands here.
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February 2024 by Tony
The staff was caring and compassionate. The Doctor was exceptional. She gave us every option possible patiently explaining our pets situation and options for saving his life. But most importantly, she was honest when it came to the costs. She did everything she could to help us.
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February 2024 by Patricia Leftwich
Thank you for your kindness and support
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February 2024 by 57Parsons Cheryl
BluePearl was an AMAZING and Caring pet hospital. Everyone there was caring , friendly and most of all REALLY CARED about my dog. Thank you so much BluePearl.❤️❤️❤️❤️❤️
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February 2024 by Baker Family
Wasnt anymore pricyer then the vet office but they took care of me and peaches. They flushed her eyes out and took away some of the discomfort she was experincing. I was really happy with them
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February 2024 by Angie Miller
They were great with my pet! We went on a Sunday afternoon. We were seen quickly and they were so gentle with my girl. She's very timid and was injured and they kept her calm through the exam and procedure. Hopefully won't need the ER again but will use them again if we do!
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January 2024 by Jeremy Dioses
I recently had an outstanding experience at Blue Pearl, where they provided exceptional care for my cat Luna. The speed at which they attended to us was impressive, offering prompt results and consistent follow-up as soon as information became available. This has undoubtedly been the best emergency vet experience I've ever had. Blue Pearl's efficient and caring approach, coupled with their commitment to keeping pet owners informed, sets them apart. I highly recommend Blue Pearl to anyone in need of urgent veterinary care; they truly prioritize both the pets and their worried owners.
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January 2024 by Elizabeth Torre
Great experience with the internal specialist.Took care of my Tiger.Explained very well about his conditions and I have been to other internal specialists and by far this is the best.
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January 2024 by Penny Dixon
Absolutely best place ever
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January 2024 by Ashley
I brought my cat in on a Sunday morning when all vets in my area were closed. Dr. Martinez and staff took great care of him. We were seen instantly and they worked quickly to diagnos him with diabetes. They worked out the right dose of insulin for him and taught me how to administer the insulin when it was time to pick him up. But most of all, you can tell they truly care.
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January 2024 by Debra Kelsey
I brought my dog smoky in there because he had HGE he was a very sick little dog they took care of him. They were very prompt. They were professional. They got him back on his feet and I can say today that he’s doing much better.
