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September 2021 by Abdul Raheem Yusuf
I had to leave this post here as a sign of gratitude since that is one of the least she asked of me. From my calculations, I made $10,200 in 1 week trading since Karen started managing my account,I haven't experienced any regrets in continuing binary options trading, though i lost a lot when I started as a newbie but since i met her i have always been smiling, i feel so much joy each time i log in daily to see my trade records and balance she is indeed a good expert, .experience this for yourself action speaks louder feel free to ask me more or contact Karen via
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January 2020 by Tocarra Herring
Not sure why you are replying to the last review. But thats over and done. I've moved on. I have nothing against your company. Ur tax service was excellent and you did a great job keeping me posted and informed. Excellent location and beautiful clean office. That incident was a misunderstanding and miscommunication. Ive moved on, grown tremendously since then and been abundantly blessed. God will not bless me for doing evil towards others. May God bless u and ur business and May you continue to be a blessing to others.
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May 2019 by Tocarra Washington
I'm the Ms Washington that she is referring to in the previous review, that's my business she's unprofessionally blasting on the internet. But that isn't me on that review. I own all of my reviews. The issue that Patrice and I had is resolved and I have moved on. She refunded me my money and other than that her service was great. She can continue to slander my name it only makes her look bad. I've used her for 2 years and never had an issue. It was a big misunderstanding hopefully Patrice can move on also. I just know not to tell her any personal business bcuz she will spread it on the Internet for everyone to see, without u knowing anything about it. That's the only unprofessional things she's done. Taxes are done excellent and in a timely manner(she keeps u informed on what's going on with it). The office is clean and conveniently located(great parking) also has a modern look and very professional, but any personal business, keep it to urself. B blessed.
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April 2019 by Taniel DaCosta
This lady is a liar and crook. Do not trust her, she's very manipulative and will take whatever she can get from you without you knowing. Lies about dates and amounts. Never got my school money. Also lied about how much she charges. Will never use her again or refer her to anyone. All of the good reviews are from people she pays or manipulates to post a review for her. Or they're done by her.
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April 2019 by Tocarra Washington
This is a lying crook. I have screen shots of her lying and keeping my money. Don’t trust her. I have proof. This ain’t a game or a lie. She takes from and manipulates the ones the thinks is poor and unfortunate. Lied and said that she mailed my refund and all the time she didn’t. She offered to cash app only some of my refund. Never mailed it. Then ignores calls and texts. And says that she never got them. She just didn’t want to refund my money. She is very manipulative and
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October 2018 by S R
Immediately after visiting All Tax Matters new location I could not overlook the safe clean environment in this Downtown Office Center. Now the environment truly matches the top notch professionalism that I have always received from ATM.
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July 2018 by Chris Vershier
Excellent service . Patrice gave me the highest refund I could get. She also made sure I understood every step of the process. Been with this company for 5 years
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May 2018 by Jasmine Campbell
I met Patrice through my Mother in 2016. I was trying to contact her in regards to my Mother's tax return. I called her numerous times and she neglected to return my call, upsetting my Mother, who has health concerns. In spite of this, last year I allowed her to do my tax return. Her lack of communication skills greatly hindered my ability to receive benchmark customer service. As before, she was not interested in returning my calls, my Mom told me not to deal with her, she is not a good business woman. She's unaware of the guidelines concerning the tax laws. I had to tell her she could e-file a prior year's return. This year, I requested her to do my taxes again, I guess I'm a glutton for punishment. I want to patronize black businesses. This has been the worst experience I have ever had. She rarely returns calls, sets up appointments and doesn't show up. She has new software that she doesn't know anything about, she called me and because I was at an appointment, she illegally filed my tax return! How I found out is that she sent me a text accusing me of filing my return with someone else and how disappointed she was of me and wished me luck. She scared me to death when she then told me that I was a victim of identity theft! She did not know that if you put in an extension, when you go to file it, it will show as filed. I did not request an extension, she only wanted to charge me more money! I was very nervous and upset at the thought of this violation happening to me. She lacks the skill sets to properly execute her new software, then she penalizes her clients. When I tried to discuss this matter with her, she began yelling at me, saying this is ridiculous! She's never had anything like this happen to her, neither have I. She would not lower her voice to speak civilly about this. I maintained my composure but she we exhibited a lack of professionalism and tact. I asked her did she sign my return without my authorization? She said "No", but was harrassing me for my signature on the return! I believe she signed it, she lies at will. She then admitted that she was wrong, and would send me a check for the debacle she made of this years tax return. I received no notification from her of when my return came in, or information as to when she would send my check, she had my account information, she could have put it in my account. I have tried to contact her, to no avail, she doesn't return phone calls. This has been a nightmare. I wish I would have listened to my Mother and not dealt with her again.
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April 2018 by nathan philyaw
Immediately after visiting All Tax Matters new location I could not overlook the safe clean environment in this Downtown Office Center. Now the environment truly matches the top notch professionalism that I have always received from ATM. All the best to you Patrice and thank you.
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March 2018 by Nicole Holland
Mrs. Patrice is very professional and I will recommend her to anyone looking for a tax return preparer. ☺
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February 2018 by PATRICE SIMMONS
Free $Cash Advance received within 15 min of acceptance of IRS. We are pleasantly thrilled!
